CRM Apprentice.

Farfetch London

Farfetch exists for the love of fashion. They are looking for a Customer Relationship Management Apprentice to help grow the personalisation of their customer communications. You'll report to the Senior CRM Executive, supporting the execution of their strategy to deliver retention channel growth.

Apprenticeships > Level 3 (Advanced) Apprenticeship Social Media & Digital Marketing

  • GMFJ Reference
    133565
  • Wages
    £13.02 p/h
  • Hours
    40.00 per week
  • Date Posted
    07/06/2021
  • Start Date
    12/07/2021

  • Location
    London
  • Status
    Now Taking Applications
  • Sector
    Social Media & Digital Marketing
  • Employment Type
    Advanced Level 3
  • Employer
    Farfetch

Description of Opportunity

  • This role will be ideal for someone who is looking for an exciting opportunity in a fast-paced digital environment.
  • You will grow your analytical skills and advocate for customer centricity, alongside gaining experience in CRM.
  • Work with the Senior CRM Executive to produce deep-dive analysis to answer ad-hoc business questions that enhance CRM strategies, create insight, or troubleshoot performance issues.
  • Champion competitor benchmark and customer trend analysis aiming to discover potential opportunities to enhance personalisation and customer centricity in the CRM channels.
  • Coordinate AB testing activity with the CRM team, prepare results presentation and suggest new test and learn opportunities.
  • Assist the CRM team to analyse campaign performance and suggest optimisation opportunities.
  • Assist the CRM Technical Executive on any work in relation to the development of the CRM strategy and ad-hoc projects as required.

For more information about this vacancy please contact Multiverse on 0203 621 6131 (Ref ID: 133565)

  • Interest in customer relationship management and digital marketing
  • Highly organised and proactive with a strong attention to detail

  • Five GCSE grades C - A* (4-9) or equivalent, including English and Maths

  1. Training on the 18 month Standard Level 3 Digital Marketing (DM3) apprenticeship.
  2. Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential.
  3. As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.
  • Passion for numbers and an interest in furthering your analytical skills
After your Digital Marketing apprenticeship progress into a full-time Junior, Specialist, Executive or Associate in: Social Media, Digital Marketing, Communications & PR, Data & Insights Analysis, SEO, PPC, Content Management or Writing.

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