- GMFJ Reference
37.50 per week
- Date Posted
- Start Date
Now Taking Applications
- Employment Type
Intermediate Level 2
Description of Opportunity
To receive, manage and record I.T help desk requests
received either by telephone, email or raised internally.
Basic installation, configuration and support of I.T
equipment (pc, laptop, printers etc)
To create/complete daily, weekly & monthly reports
gathering information from various resources.
Create, monitor, respond and manage support tickets on
an incident management system.
Work as a team member, providing support to
colleagues as and when required.
To support the IT and Operations Support Manager in
the development of technological devised and
improvement of IT systems.
Any other duties required by the role as directed by the
IT and Operations Support Manager or Senior
Working week: 37.5 hrs Per Week over 5 out of 7 days
Have access to a vehicle and is mobile.
Clear DBS clearance.
For more information about this vacancy please contact Blackpool and the Fylde College on 01253 504343 (Ref ID: 135081)
- Strong attention to detail.
- High level of organisational skills
- An individual who enjoys looking for
- Discrete when handling confidential
4 GCSE's at grades A*- D (9-4) including Maths and English (or equivalent).
As part of your apprenticeship you will be required to work towards Functional Skills English and maths if you do not hold a GCSE English/maths grade 4/C.
Level 2 Customer Service Standard
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors all benefit from relevant industry experience and will support you to achieve all your goals.
- Personable and able to build relationships.
- Professional, smart appearance.
Possible full time position on successful completion of Apprenticeship.
The Apprentice must achieve at least a Level 1 on the Initial Assessment that is completed during an Apprenticeship Selection Event at College.