- GMFJ Reference
135740
- Wages
£4.70 p/h
- Hours
30.00 per week
- Date Posted
25/06/2021
- Start Date
18/10/2021
- Approx. Duration
18 Months
- Location
St. Annes
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Advanced Level 3
- Employer
Poplar House Surgery
Description
Job responsibilities:
- Ensure
an effective and efficient reception service is provided to patients and
any other visitors to the practice
- Deal
with all general enquiries, explain procedures and make new and follow-up
appointments.
- Responsible
for recalls and deductions.
- Using
your own judgment and communication skills ensure that patients with no
prior appointment but who need urgent consultation are seen in a logical
and non-disruptive manner.
- Explain
practice arrangements and formal requirements to new patients and those
seeking temporary cover and ensure procedures are completed.
- Receive
and make telephone calls as required.
Divert calls and take messages, ensuring accuracy of detail and
prompt appropriate delivery.
- Enter
requests for home visits into the visit book, ensuring careful recording
of all relevant details and where necessary refer to duty doctor.
- Advise
patients of relevant charges for private (non General Medical Services)
services, accept payment and issue receipts for same.
- Enter
patient information on to the computer as required.
- Patient
notes and correspondence:
o
Retrieve and re-file records as required,
ensuring strict alphabetical order is adhered to
o
Ensure correspondence, reports, results etc are
filed promptly and in the correct records, ensuring that all recent
correspondence is available when patients are seen.
o
Ensure records are kept in good repair with all
necessary information on the outside cover clearly visible.
- Make
and serve refreshments to GPs and Practice Nurses when required, ensure
the kitchen is kept clean and tidy.
Tidy the waiting room in turn with other staff.
- Premises:
o
Open up premises at the start of the day when
first to arrive, de-activate alarm and make all necessary preparations to
receive patients.
o
When last to leave at the end of the day,
ensure that the building is totally secured, internal lights are off and the
alarm activated.
- All
staff has a responsibility with regard to safeguarding children and
adults. This includes understanding relevant safeguarding policies and completing
mandatory safeguarding training.
- Ensure
that all new patients are registered onto the computer system promptly and
accurately
- Undertake
any other additional duties appropriate to the post as requested by the
Partners or the practice manager.
For more information about this vacancy please contact Blackpool and the Fylde College on 01253 504343 (Ref ID: 135740)
Company website : https://www.poplarhousesurgery.nhs.uk/
- Telephone skills
- Good communication
4 GCSE’s at
grades A*- D (9-4) including Maths and English (or equivalent).
Note: The Apprentice will be required to work towards Functional Skills English and maths if they do not hold a GCSE English/maths grade 4/C
Level 3 Business Standard
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors all benefit from relevant industry experience and will support you to achieve all your goals.
- Pleasant and approachable
On successful completion of Apprenticeship a full time position may be available.
You must achieve at least a Level 1 on the Initial Assessment that is completed during an Apprenticeship Selection Event at College.