Customer Service Apprentice.

AGENCY786 Manchester

Remit Training is looking for a confident individual who loves helping people and deliver great customer service! You will be joining Agency786 a digital marketing company based in Worsley.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    138745
  • Wages
    Competitive
  • Hours
    35.00 per week
  • Date Posted
    19/07/2021
  • Start Date
    06/09/2021

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Employment Type
    Intermediate Level 2
  • Employer
    AGENCY786

Description of Opportunity

These exciting tasks will be entrusted to you should you be successful for the role.  Reach out to existing and potential customers to present our product and service offering Learn details about our product and service offerings Address any questions or issues customers may have   Communicate with customers to understand their requirements and need Offer solutions based on clients needs and capabilities Direct prospects and leads to the sales team  Keep an updated customer database Always strive towards meeting sales quota  Track and document calls and sales Update client records

For more information about this vacancy please contact Remit Group on 0115 975 9550 (Ref ID: 138745)

Outstanding communicator and listener  Creative thinking skills Good sales ability Working knowledge of relevant computer software Excellent interpersonal and problem-solving skills
GCSE English and maths Grades 9-4/A*-C or equivalent.
The main purpose of the customer service specialist is to be a 'professional' for direct customer support within all sectors and organisations types. You are an advocate of Customer Service who acts as a referral point for dealing with more technical or complex customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising both organisational and generic IT systems to carry out your role with an awareness of other digital technologies. This could be in many types of environments, including contact centers, retail, or any customer service point.The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at the Professional Level.
Professional, but friendly approach The ability to handle rejection and stress in soliciting customers
There may be a permanent role  on offer at the end of the apprenticeship.

Based on this opportunity you might also be interested in.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprenticeship

  • Customer Servicek
  • 187.50 p/w
  • Advanced Level 3
  • Gatley

Customer Service Apprenticeship

Our client is a well established and connected restaurant in the Cheadle area and are looking for two dedicated Customer Service Apprentice to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Claims Handler Apprentice

  • Customer Servicek
  • 187.50 p/w
  • Intermediate Level 2
  • Preston

Customer Claims Handler Apprentice

Do you want to start a career in a role that grows with you? We have a very exciting opportunity to become part of ambitious company as a Customer Claims Handler.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprentice

  • Customer Servicek
  • 150.00 p/w
  • Advanced Level 3
  • Blackpool

Customer Service Apprentice

Our client offers a free bespoke service for vape companies across the UK. They are currently seeking two sales apprentices to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Apprenticeship

  • Customer Servicek
  • 185.00 p/w
  • Advanced Level 3
  • Stoke-on-Trent

Customer Service Apprenticeship

Our client is one of the UKs leading logistics and freight companies. Situated right next to the GMP headquarters, they are looking for a business admin apprentice to join their team.

Opportunity with Supply Desk  | GetMyFirstJob
Apprentice Insurance Sales and Administration Adviser

  • Customer Servicek
  • 225.00 p/w
  • Intermediate Level 2
  • Whittington Moor

Apprentice Insurance Sales and Administration Adviser

A great opportunity to join the team at Coversure in Chesterfield as an Apprentice Insurance Sales and Administration Adviser!

Opportunity with Supply Desk  | GetMyFirstJob
Office Apprentice

  • Customer Servicek
  • 156.00 p/w
  • Intermediate Level 2
  • Norwich

Office Apprentice

We are looking for an enthusiastic individual to join our current team as an Apprentice Support Assistant to learn aspects of customer service, business support and administration. The initial role will include reception duties as well providing support to other members of staff and other general administrative duties.

Opportunity with Supply Desk  | GetMyFirstJob
Apprentice Helpdesk Advisor

  • Customer Servicek
  • 199.88 p/w
  • Advanced Level 3
  • London

Apprentice Helpdesk Advisor

The Helpdesk role will work closely with our front end user making sure the company delivers outstanding solutions to the highest service standards. You will learn about influencing customer decisions; providing insightful solutions; training customers (over the phone and online); building close customer relationships.

Opportunity with Supply Desk  | GetMyFirstJob
Customer Service Traineeship

  • Customer Servicek
  • N/A p/w
  • Traineeship
  • Sale

Customer Service Traineeship

Traineeships lasts 8 weeks with the content tailored toyour individual needs. It includes:Work preparation training which ensures you are readyand have confidence to take the first step in your career.Meaningful work experience which provides insightand experience of the world of work and makes youmore attractive to potential employers.English and maths support to help give you the literacyand numeracy skills needed for the workplace.

© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs