- GMFJ Reference
147186
- Wages
£4.75 p/h
- Hours
30.00 per week
- Date Posted
09/09/2021
- Start Date
27/09/2021
- Approx. Duration
14 Months + 2 Months End of Point Assessment
- Location
Bideford
- Status
Now Taking Applications
- Sector
Catering & Hospitality
- Opportunity Type
Intermediate Level 2
- Employer
Durrant House Hotel
Description
We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at Durrant House Hotel.
This role includes working with the house keeping team to present all areas of the hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.
The duties of the role will include but are not restricted to:
clean corridors, lobbies, stairways, elevators, and lounges as well as guest roomsorganise work schedule from the room status list, arrivals, and departuresdistribute linen, towels, and room supplies using wheeled carts or by handrestock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini barreplace dirty linens with clean itemsinspect and turn mattresses regularlystore all dirty laundry in line with company policymonitor guest laundry bagsreplace laundry bags and slipscheck all appliances in rooms are in working orderrealign furniture and amenities according to prescribed layoutrespond to guest queries and requestsrespond to calls for housekeeping problems such as spills, broken glassesdeliver any requested housekeeping items to guest roomsremove room service itemsorganise and restock cart at the end of the shiftensure confidentiality and security of guest roomsfollow all company safety and security proceduresreport any maintenance issues or safety hazardsobserve and report damage of hotel property
For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 147186)
•Have high personal standards of cleanliness and presentation•Must be motivated to work alone in areas once training has been given•Good communication skills and confidence to actively engage with hotel guests & colleagues
Level 2 - Hospitality Team Member ApprenticeshipApprenticeship standards are aimed at developing skills within the Apprentices chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.
•To be successful in this role you will need to be a hard worker with good communication skills•Provide excellent customer service•You will need an outgoing personality and plenty of common sense•Reliable and punctual
If the apprenticeship is successfully completed there may be an opportunity for permanent employment within the hotel.