Apprentice Retail Pharmacy Assistant - Andrew Bass Pharmacy - Dagenham.

Withheld Dagenham

To project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way. Assist all patients and customers with their pharmacy and retail purchases. Assist in the preparation and sale of prescriptions and over-the-counter medicines/appliances and assist with stock.

Other Employment Opportunity Retail

  • GMFJ Reference
    150220
  • Wages
    £4.30 p/h
  • Hours
    47.50 per week
  • Date Posted
    27/09/2021
  • Start Date
    07/03/2022

  • Location
    Dagenham
  • Status
    Now Taking Applications
  • Sector
    Retail
  • Opportunity Type
    Other Employment Opportunity
  • Employer
    Withheld

Description of Opportunity

You will complete the following: Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course. NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy. Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4 - 6 weeks and deliver a bespoke teaching and learning session. Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme. Vacancy description Primary Duties • Develop and maintain good customer relations. • Answering the branch telephone in a timely manner and dealing with telephone queries. • Assist in dealing with any customer complaints. • Follow sales procedures when selling to customers. • Advise on healthy lifestyles, giving accurate up-to-date information, • To assist in the supply of prescribed items as required. • Receiving a prescription: check patient’s signature, check doctor’s signature and check exemption or process prescription charge. • Handing out completed, dispensed items as required: check correct medication for correct patient, check exemption or correct charge paid, hand medication to patient where verified. • To assist in the sale of over-the-counter medicines. • To provide information to customers on symptoms and products. • To refer customers to the pharmacist in identified situations prior to any product being sold or action being recommended. • To promote and assist in the supply of enhanced, additional and advanced services provided by the pharmacy. • To promote and sell the total product range. • Effectively working within and alongside the Dispensary team. Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media. Understanding internal and external customers Building trust with customers Legislation and regulatory requirements Organisational skills Understanding the customers point of view Personal service skills and knowledge Personalised customer service

For more information about this vacancy please contact QUBE QUALIFICATIONS AND DEVELOPMENT LIMITED on 01235 833838 (Ref ID: 150220)

Excellent numeracy and literacy Excellent customer service and communication skills
GCSE Grade C or above in Maths and English (or equivalent qualification)
Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.
-Motivated and eager to learn. -Enjoys meeting people.
Progression to Pharmacy Technician

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