Housekeeping Apprentice.

Forest of Arden Hotel & Country Club - Marriott Meriden Birmingham

Exciting opportunity to complete an Apprenticeship Programme in Hospitality with Marriott Hotels a renowned hotel brand!

Apprenticeships > Level 2 (Intermediate) Apprenticeship Catering & Hospitality

  • GMFJ Reference
    153342
  • Wages
    £8.36 p/h
  • Hours
    40.00 per week
  • Date Posted
    13/10/2021
  • Start Date
    10/12/2021

  • Location
    Meriden Birmingham
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Forest of Arden Hotel & Country Club - Marriott

Description of Opportunity

Excellent Apprentice Starting Wage! £8.36 per hour Apply Today!!

We are looking for a House Keeping Apprentice at Forest of Arden Hotel & Country Club, Meriden (Marriott Hotel & Resorts) who is passionate about creating a lasting memory of comfort and cleanliness for our guests and ready to embark on a career working with talented Marriott Associates, learning how to deliver exceptional customer experiences.

The Housekeeping Apprentices at Marriott Hotels play a vital role in preparing rooms for guest arrivals and creating a lasting memory of comfort and cleanliness. Full training is provided to ensure that rooms are prepared to the appropriate standard. This includes the making of beds, folding of linens and cleaning of bathrooms.

In return, you will receive a competitive salary, meals on duty and hotel discounts

Specific duties of Room Attendants include;

  • Entering guest rooms should be entered following the appropriate procedure for gaining access and ensuring vacancy before entering
  • Maintaining the highest level of guest privacy and security as per the company standard
  • Responding promptly to any other requests from guests or other departments.
  • Carrying out checks that all appliances are present in the room and in working order, with desk items, furniture and appliances straightened, dusted and polished.
  • Guest amenities and supplies in rooms should be replaced with clean items. These include dirty linens, room service items, bins and beverage stations.
  • Walls and furnishings should be inspected for marks or damage which should then be removed or reported as necessary. Carpets vacuumed and any other floor care duties performed (e.g., in guest rooms and hallway).
  • At the end of each shift, carts should be replenished with supplies and transported to the assigned area.
  • Full training will be provided
  • Accommodation available if required

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.

As an Apprentice you will be included on a Hospitality Team Member Apprenticeship. Your qualification will be delivered by Babcock Training, who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 (Ref ID: 153342)

Experience of working in a similar role and/or customer service environment (desirable).Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.Ability to take initiative and resolve queries in a practical and positive manner.Passion for delivering exceptional guest serviceCourteous and pleasant attitude to towards guests and colleaguesAbility to work as part of a team.Good attention to detail.Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision.Positive and flexible approach to work (weekend and evening work will be required).Proof of eligibility to work in the United Kingdom).
None Specific
Level 2 Hospitality Team Member Apprenticeship.Apprenticeship standards are aimed at developing skills within the Apprentices chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.
High standard of personal presentation.Reliable.Trustworthy.Presentable.Confident and Outgoing Personality.
As the company is an international brand the candidate could develop through Marriott Hotels or around the world depending on the opportunities, skills and the candidate.

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Opportunities with Babcock Training Limited

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

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