L2 Hospitality Team Member Apprentice.

Neat2Eat CIC Guildford

We are seeking a Hospitality Team Member apprentice to join Neat2Eat CIC, our newly formed community interest company. We are opening a number of food-related businesses in and around the Woking and Guildford area with lots of exciting opportunities available. A successful candidate will have the opportunity to join our growing team, and gain valuable hands-on, front of house experience.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Catering & Hospitality

  • GMFJ Reference
    155708
  • Wages
    £9.00 p/h
  • Hours
    40.00 per week
  • Date Posted
    25/10/2021
  • Start Date
    11/02/2022

  • Location
    Guildford
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Neat2Eat CIC

Description of Opportunity

We are seeking an individual who is enthusiastic, keen to learn and to develop Front of House hospitality skills and experience under an approved apprenticeship program. Not only will you gain a Level 2 Hospitality Team Member award, you will also have the following opportunities:

  • On the job and online training, from an approved training provider.
  • Successful applicants will be matched with a mentor and complete a personal development programme.
  • Successful applicants will have the opportunity to work closely with the Café Manager/Head chef, while interacting with customers and helping to drive the revenue of the N2E activities.

Key Responsibilities

  • Present a positive image of Foodwise and Neat2Eat to all customers and other staff members.
  • Be knowledgeable about the products on sale and be confident to offer recommendations.
  • Lay out the café to an agreed standard to enable service to commence promptly.
  • Update the menus as required and ensure all food specified on the menu is present.
  • Know the ingredients of each dish, as well as allergens from the Café Manager’s briefing.
  • Engage customers, take and serve orders and drive sales.
  • Maintain health and safety and food safety standards.
  • Process and deliver food orders in an efficient and timely manner.
  • Be aware of customer’s needs at all times and help when required.
  • Support the Café with cleaning requirements.
  • Report any incidents/accidents that occur in the Café promptly to the Café Manager.
  • Take and process orders efficiently using the POS technology.
  • Deliver exceptional customer service and care, creating an enjoyable experience for customers.

Additional Responsibilities

  • Assist the Café Manager with basic duties
  • Prepare and produce the café food, ordered by customers, as advised by the Café Manager
  • Wash up crockery, cutlery, pots and pans
  • Maintain a clean and tidy kitchen space
  • Clean food preparation/serving areas and equipment

Additional Information

  • A full Front of House training program will be provided.
  • Food and Hygiene Level 2 qualification will be required (can be completed through an online course for the right applicant).
  • Shift times will be agreed with you in advance and will involve working occasional Saturdays.
  • Recruitment is targeted at the 18-24 age bracket. Encouraging recruitment within this range is deemed to be “positive action” and otherwise objectively justifiable in accordance with the Equality Act 2020 and for reasons stated above.
  • The role is for 5 days a week, with 20% dedicated to training and education.

For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 155708)

None required
None required
  • Level 2 Hospitality Team Member qualification
  • Food Hygiene
  • Accredited Barista training
  • A needs analysis will be conducted and other training will be provided based on an individuals needs (this can include functional English and Maths)
  • Be willing to learn new skills and how to manage a varied workload
  • Be willing to help customers enjoy their time within our businesses
  • Be willing to learn and gain experience of good IT skills (Word, Excel, Outlook, PPT)
  • Be prepared to follow and stick to our code of conduct
  • Be polite and working in a respectful manner
  • Be willing to learn to work well in a pressured environment, whilst paying attention to detail
  • Show willingness to communicate and listen effectively and politely to both customers and team
  • Be a team player
  • Be reliable and trustworthy
  • Show self-motivation and be flexible and adaptable to the needs of the organisation
  • Show ambition to work hard for the benefit of the company Show determination to succeed and, ideally, a passion for food production and quality
Apprentices will be supported to find further employment (although no guarantees are made)

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HIT Training is the leading specialist training and apprenticeship provider for the UK’s Catering & Hospitality industry.

At HIT Training we have a positive vision of what apprenticeships can do: improve individual's skills and therefore their life chances; make businesses more efficient; and boost the economy. People are at the centre of everything we do; that goes for our own staff as well as those we serve. We take pride in helping people become the best they can be.

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