- GMFJ Reference
155789
- Wages
£7.50 p/h
- Hours
37.50 per week
- Date Posted
25/10/2021
- Start Date
04/02/2022
- Location
Almondsbury, Bristol
- Status
Now Taking Applications
- Sector
Customer Service
- Opportunity Type
Advanced Level 3
- Employer
Apprenticeship Solutions/DSV Global Transport & Logistics
Description of Opportunity
You will be given training and support to enable you to be
fully proficient in the below:
- Communicate effectively in a professional manner with
customers & suppliers.
- Receive jobs, review for accuracy & allocate to service
providers.
- Ensure legislative compliance in all areas including customs
declarations.
- Validate shipment routing against operating procedures and
guidelines (exports).
- Confirm departure (exports) .
- Arrange collection from carriers and onward delivery to
customer (imports) & monitor proof of delivery.
- Ensure that the company operates within all agreed
operational procedures, and within statutory requirements including the
provision and maintenance of a safe working environment.
- Communicate efficiently and effectively (via use of PC's,
fax machines, telephone, etc.) with internal and external customers, suppliers,
and other offices, as required by operational procedures.
- In conjunction with others, plan collection or deliveries.
- Proactive support of Customer Service teams.
- Liaise with external suppliers to monitor job progress.
- Irregularity handling and escalation as appropriate to next level (Team Leader or Manager)
Benefits:
- Earn whilst you Learn – You will receive a salary and
receive training and guidance from experienced professionals in the industry
whilst completing an industry-recognised apprenticeship.
- Become part of a company that invests in you. If you show
the desire to learn and the work ethic to progress, there will always be
opportunities within DSV.
- The role will initially be as an agency apprentice employed
by apprenticeship solutions but on assignment with DSV Global. At the end of
your apprenticeship, if successful, the aim is that you will be offered a full-time permanent role with DSV.
- The starting hourly rate for new hires will be £7.50 per hour, rising to £8.50 after 6 months and £9.50 after 12 months
For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 155789)
- Excellent Problem Solving,
Planning and Organising skills
- Excellent communication skills
- Strong administrative and
customer service skills
- Proficient in Microsoft Word
As required by HIT to access the apprenticeship (no company
minimum)
You will be working towards a Level 3 Customer Service Specialist apprenticeship
You will be working towards a Level 3 Customer Service
Specialist apprenticeship
A full-time, permanent position within the DSV customer
service department offering opportunities to work throughout the UK &
Internationally and progress as a Customer Services professional.
The starting hourly rate for new hires will be £7.5 per hour, rising to £8.50 after 6 months and £9.50 after 12 months