Trade Counter Sales Apprentice.

Howdens Joinery (Trade) - Kingston Kingston upon Thames

Howdens are currently looking for a Trade Counter Sales Apprentice to join their expanding team! Howdens is committed to developing our people, which means our Apprenticeships lead to great career opportunities and the chance to really make your mark.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Retail

  • GMFJ Reference
    155796
  • Wages
    £7.21 p/h
  • Hours
    40.00 per week
  • Date Posted
    25/10/2021
  • Start Date
    22/12/2021

  • Location
    Kingston upon Thames
  • Status
    Now Taking Applications
  • Sector
    Retail
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Howdens Joinery (Trade) - Kingston

Description of Opportunity

At Howdens you will be working towards a Customer Service Level 2 Apprenticeship standard over the course of 15 months.

At Howdens our products are available from local stock at depots nationwide, so we can offer timely collection and deliveries to get projects started sooner. This also allows us to make changes quickly, should they arise, so work can continue without delay.

Our Trade Sales Counter Person is the first point of contact at the counters in our depots. They assist our customers while selling and upselling the company's range of products and services and provide excellent customer services and have extensive knowledge of Howdens products.

Key Accountabilities & Responsibilities include:

- To provide excellent levels of customer service and deal with enquires in a courteous, professional and knowledgeable way

- To achieve and exceed individual targets to accomplish the depot targets, while building strong relationships with new and existing customers

- To effectively communicate and sell/upsell the full range of products and services offered by the company (face to face and via telephone)

- To generate and chase leads

- To correctly process sales for customers using the in store payment systems, quoting correct pricing, delivery date and stock requirements. Ensuring all documents are filed correctly

- To assist in the depot warehouse as and when necessary

- To ensure a safe and comfortable environment is maintained for customers and employees within the Depot and to ensure 100 % compliance with Health & Safety Regulations and expectations.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 155796)

-Experience of working in either a retail or similar customer service environment -The ability to be flexible in your approach from day-to-day workload and multi-tasking different workloads -Able to communicate in a pleasant, friendly manner and clearly articulate Howdens Joinery products to the trade and public -You will have effective team work and problem solving skills
No qualifications required.
Alongside this job role, you also will be studying towards your: Customer Service Practitioner Apprenticeship Standard Level 2 Functional Skills in English and Maths
We are looking for smart, friendly people with excellent attention to detail and a desire to learn. You will be confident, tenacious, and hungry to succeed, with a flexible approach to working and learning in a fast paced environment.
Ongoing training and Learning.
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

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