Leve 2 Catering, Events and Retail Assistant Apprenticeship - Plymouth.

Dartmoor Zoo Plymouth

A varied, customer facing role of which the main purpose is to help ensure the smooth running of all sectors of the Zoo's Catering, Retail and Events department, whilst providing outstanding customer service to our visitors.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Catering & Hospitality

  • GMFJ Reference
    156393
  • Wages
    £5.25 p/h
  • Hours
    30.00 per week
  • Date Posted
    27/10/2021
  • Start Date
    07/02/2022

  • Location
    Plymouth
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Dartmoor Zoo

Description of Opportunity

PLEASE NOTE WAGE ADVERTISED IS FOR 16-17 YEAR OLDS. NATIONAL MINIMUM WAGE FOR AGE IS PAID.

Working as an essential part of the Zoo team to provide excellent customer service standards

Provide exceptional food preparation and presentation

Helping ensure a safe, hygienic, efficient and accurate service of food and beverages is upheld.

Food running, clearing tables and ensuring the restaurant is always clean.

Pot washing and cleaning of all areas of the department including toilets.

Helping with set up and hosting of children’s parties

Working on the admission kiosk, restaurant tills, or ice-cream kiosk

Maintaining cleanliness throughout the park.

Where possible answering any queries or directing customers to someone who can assist them appropriately.

Helping where needed with events such as conferences or weddings.


It’s all hands on deck here at the Zoo!


So while this job description outlines your main tasks and activities, you may be asked to go above and beyond these. The entire park works as a team and so you may be asked to help with tasks that haven’t been noted within the job description.

For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 156393)

Have great customer service skills

Have experience of working within the food and beverage, tourism or events industry

Have good communication and interpersonal skills.

Have experience working as part of a team, as well as individually.

Be adaptable to be able to perform different tasks.

Be able to maintain high standards of presentation, work ethic and attitude

GCSE grade 4 / c or above is an advantage but not essential

It would also help if you hold a Food Hygiene certificate.

Hospitality Team Member – Food and Beverage

Functional Skills Maths and English Level 1 unless exempt

Have excellent time management skills.

Have experience working with Epos systems.

Keep calm under pressure.

For an outstanding candidate, continuation of employment and the possibility to progress

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