- GMFJ Reference
37.50 per week
- Date Posted
- Start Date
Now Taking Applications
- Opportunity Type
Advanced Level 3
Description of Opportunity
Customer Service Apprentice what will you be doing?
within the team, providing support to our external sales and internal
estimating teams including the logging of customer enquiries, liaising with
customers by telephone regarding quotations (products / prices offered) and
providing feedback to our sales and estimating team.
work in the sales and estimating team under the support and supervision of a
WILL DO IN THE SHORT TERM?
you will spend time learning about the products we manufacture and sell
are confident with the products you will be shown how to log our customer
enquiries (a request for FP McCann product).
then be shown how we follow up quotations (our product offering and price) by
telephone and how we log these calls on our bespoke software (CRM). This will
be done under the supervision of your mentor.
also attend a day release course to broaden your knowledge and skillset.
WILL DO IN THE LONGER TERM?
become more experienced in the role, you will be responsible for new enquires
received in the flooring department and you will start to take ownership of
multiple enquires/ quotations working alongside our external sales team in a
bid to secure new orders for the business. Whilst less reliant, you will still
have the support of your mentor.
also be introduced to other areas of the department with involvement in
estimating, planning and production to broaden your overall knowledge.
that the wage does vary depending on age, see further details in important
For more information about this vacancy please contact Learning Skills Partnership on 01482338840 (Ref ID: 157280)
- Minimum of 5
GCSEs, Grades 9 - 4 inclusive of Maths and English.
- A valid
driving licence with access to a car.
Unfortunately public transport is not practical to the Weston Underwood
Service Specialist Level 3
apprenticeship programme is delivered with a blended learning approach and
includes a mixture of onsite tutor visits and online tutor led sessions. All
delivery is completed in the workplace and you will not need to attend any
- Be highly
motivated with a desire to succeed
willingness to learn
This is very much the start of an exciting career in the construction
industry with wide ranging prospects which may span a number of roles. FP
MCCANN aims to be an employer of choice by promoting respect for the individual
and equality of opportunity. We believe that everyone should be treated solely
based on personal merit and contribution throughout their FP MCCANN career
Please note that the wage does vary depending on age, see further details below:
Candidates aged 16-17 £4.62 per hour (£173.25 per week) Candidates aged 18-20 £6.56 per hour (£246 per week) Candidates aged 21- 22 £8.36 per hour (£313.50 per week) Candidates aged 23+ £8.91 per hour (£334.12 per week). These hourly rates are significantly higher the National Apprenticeship Rate and would continue to increase as you are progressing within this exciting company.
Travel - A valid driving licence with access to a car. Unfortunately public transport is not practical to the Weston Underwood site.