Parts and service Apprentice.

Motus Commercials York

We believe in growing and developing our own talent and as an Apprentice you will be given full in-house and the relevant manufacturer training to enable you to become the best that you can be, all whilst working towards your Customer Service NVQ.

Apprenticeships > Level 2 (Intermediate) Apprenticeship Customer Service

  • GMFJ Reference
    157976
  • Wages
    £4.78 p/h
  • Hours
    40.00 per week
  • Date Posted
    04/11/2021
  • Start Date
    04/02/2022

  • Location
    York
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Motus Commercials

Description of Opportunity

We are currently looking for enthusiastic and
motivated individuals who are looking to begin a career within the motor
industry.

During this Apprenticeship you will learn
how to source and locate parts and identify parts from the electronic
catalogues, to properly and carefully label and package parts that are to be
returned for warranty or to the manufacturer or supplier for surcharge credits,
including identifying part numbers and providing a consistently high standard
of customer service to all of our customers both internal and external.

Learn service advisor and administration
duties including service planning, service booking, job card and service
paperwork raising, workshop loading, warranty and repair and maintenance
systems, and service administration including invoicing systems.



Key Accountabilities




To undertake hands on training within the Parts Department by
taking instruction from your nominated mentor.
To attend recognised courses of instruction and achieve the
correct pass mark for each course.
To undertake hands on training within the Service Department by
taking instructions from your nominated mentor.
To abide by the rules and regulation of the Company.
To obey the instructions issued by the Company or it’s
authorised representatives.
To work to the best of his/her ability at all times.
To respect the property of
the Company and any property for which the Company is responsible or which
is in their care.
To assist with general housekeeping duties required within the
parts department.
To maintain a high standard of cleanliness within the working
area and a presentable personal appearance whilst observing the Group
Health & Safety and Environmental Policy at all times.
To report any broken or
faulty equipment to your Supervisor/Manager in line with our Group Health
& Safety Policy.
Not to be absent form work or from educational instruction
without permission except in unavoidable circumstance, for example,
personal illness. You must make contact with your Manager/Supervisor on
the first day of your absence to report this.

For more information about this vacancy please contact Learning Skills Partnership on 01482338840 (Ref ID: 157976)

  • IT Literate
  • Social Media literate
  • Be able to use technology effectively
  • Attention to detail






GCSE Grade 4 or better in mathematics and English

Customer Service Practitioner Level 2

This apprenticeship programme is
delivered with a blended learning approach and includes a mixture of onsite
tutor visits and online tutor led sessions. All delivery is completed in the
workplace and you will not need to attend any off-site training.
·Responsible

·Self-confident

·Punctual

·Willingness
to learn
This is a fantastic opening to apply
for permanent employment in a varied and ever expanding industry. Motus
Commercials has an enviable reputation for well trained, high quality staff and
this is a career opportunity not to be missed.
WHAT’S IN IT FOR YOU?
When you join Motus Commercials, from Day 1 you'll have access to a comprehensive benefits package including:
•31 days holiday per year including Bank Holidays
•Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more.
•Team Member Auto-enrolment Pension Scheme with employer contribution
•Family & Friends Discounted Car Scheme
•Discounted Healthcare schemes
•Life Assurance
We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team through our People Partnership.

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With Learning Skills Partnership (LSP) you can be reassured that they are not just any ordinary Training Company. They bring a wealth of experience and knowledge to their Apprenticeship programmes, focusing on key business sectors; including the Automotive Retail and Construction industries.

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