Apprentice Lettings Advisor (Lancaster).

Countrywide Lancaster

We’re looking for an Apprentice Lettings Advisor to join our branch in Lancaster, part of the country’s largest most successful estate agency group. The Apprentice Lettings Advisor will work across our lettings teams providing excellent customer service whilst learning all aspects of the role.

Apprenticeships > Level 3 (Advanced) Apprenticeship Customer Service

  • GMFJ Reference
    159518
  • Wages
    £5.77 p/h
  • Hours
    37.50 per week
  • Date Posted
    12/11/2021
  • Start Date
    31/01/2022

  • Location
    Lancaster
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Advanced Level 3
  • Employer
    Countrywide

Description of Opportunity

Key responsibilities

  • Ensure every customer is greeted in a friendly, positive and enthusiastic manner in an attempt to build rapport.
  • Deliver excellent customer service to assist customers with all aspects of renting/letting.
  • Maintain full documentation of all applicants, their requirements and actions.
  • Uphold high standards with regard to industry regulation and internal compliance
  • Administration of tenancies, ensuring all lets proceed to move-in swiftly, smoothly and compliantly
  • Managing the tenant referencing process
  • Maintain the property register and window displays
  • Business generation activities
  • Diary management
  • Liaising with clients, suppliers, branch staff, property management, accounts to ensure all lets commence and conclude effectively
  • Providing support to a busy team
  • General office duties including filing, archiving, scanning and typing

The right candidate will thrive in this fun yet challenging role and we are looking for individuals to maintain the high standards we pride ourselves on while pushing the business forward to expand and grow even further. The role will bring other benefits such as training, career development and progression opportunities within the area and throughout the company.

For more information about this vacancy please contact HIT Training on 02382 149390 (Ref ID: 159518)

  • Efficient and well organised with a keen eye for detail
  • Confident with a professional approach
  • Excellent standard of communication
  • Have a good level of IT knowledge, especially Microsoft Office
  • Possess exceptional customer service skills
  • Knowledge of regulation, policies, processes, organisational structure

May need GCSEs in English and Maths.

The successful candidate will undertake a full Level 3 Apprentceship Standard in Customer Service over a period of 15-18 months.


We also offer full induction training as well as support for your on-going development and progression. This will include informal training programmes as well as more structured learning initiatives.

  • Professionalism
  • Adaptability
  • Responsible

Great progression opportunities upon completion.

Based on this opportunity you might also be interested in.

Opportunities with HIT Training

HIT Training is the leading specialist training and apprenticeship provider for the UK’s Catering & Hospitality industry.

At HIT Training we have a positive vision of what apprenticeships can do: improve individual's skills and therefore their life chances; make businesses more efficient; and boost the economy. People are at the centre of everything we do; that goes for our own staff as well as those we serve. We take pride in helping people become the best they can be.

Find Out More
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs