IT Support Technician

  • Bullen Healthcare Ltd
  • Liverpool
  • £6.92 per hour

Are you looking to build a long-term career in IT? Then look no further! Start your career today with a Level 3 apprenticeship with Bullen Healthcare Ltd and Kaplan. You will be gaining valuable workplace experience whilst working towards the Information Communications Technician apprenticeship.

Vacancy employer logo for Bullen Healthcare Ltd

  • GMFJ Reference
  • Wages
    £6.92 p/h
  • Hours
    37.50 per week
  • Date Posted
  • Start Date

  • Location
  • Status
    Now Taking Applications
  • Sector
    IT, Software, Web & Telecoms Professional
  • Opportunity Type
    Advanced Level 3
  • Employer
    Bullen Healthcare Ltd


Duties will include:

  • Providing 1st Line and 2nd Line Support.
  • Take calls and managing help desk tickets.
  • Configure computers, office phones, network equipment and printers.
  • New user creation.
  • Problem solving.
  • Software configuration.
  • Router configuration.
  • Network patching.

For more information about this vacancy please contact Kaplan Financial on 0151 202 0542 (Ref ID: 160335)

  • Self-motivated and willing to learn.
  • Problem Solver.
  • Good Communication skills both written and verbal.
  • GCSE's grades A-C including Maths or Maths Level 2 Function Skills.

Information Communications Technician Apprenticeship Level 3

The Information Communications Technician apprenticeship equips individuals with the ability to deliver efficient operation and control of the IT and network infrastructure (physical or virtual hardware, software, network services and data storage) either on-premises or provisioned as cloud services. Information Communications Technicians monitor, administer, troubleshoot, and support ICT systems and they interact with a wide range of stakeholders supporting them remotely or face-to-face.

Training will be delivered through our flexible live online classes. The following training modules are completed by apprentices on this standard:

  • Networking Essentials
  • Cloud Services
  • Mobile and Operating Systems
  • Technology and Business
  • Scripting and Automation
  • EPA Readiness Training

Every Apprenticeship includes an End Point Assessment (EPA), assessed by an independent End Point Assessment Organisation (EPAO). The apprentice will take their EPA at the end of their programme where they will demonstrate they are competent in the role that they have developed in. This apprenticeship end point assessment will include:

  • Professional Discussion underpinned by portfolio
  • Project Report with questioning
  • Quick learner
  • Ambitious
  • Trustworthy
  • Punctual
Opportunity to progress within the company.
Benefits include 20 Days holiday plus Bank holidays, Paid Overtime, Company pension scheme and Free gym onsite.

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Opportunities with Kaplan Financial

If you are keen to get started in a career in accountancy, data, finance or IT, we can assure you that Kaplan’s Apprenticeship programmes will be a great choice.

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