Business Admin Apprentice

  • Slater and Gordon
  • Liverpool
  • £9.23 per hour

At Slater and Gordon, we are committed to investing into your future. The apprenticeship pathway programme is an exciting opportunity for ambitious individuals that can bring fresh and innovative thinking to Slater and Gordon and play a huge part in driving our business forward on our truly exciting journey.

Vacancy employer logo for Slater and Gordon

  • GMFJ Reference
    160824
  • Wages
    £9.23 p/h
  • Hours
    37.50 per week
  • Date Posted
    25/11/2021
  • Start Date
    18/07/2022

  • Location
    Liverpool
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    Slater and Gordon

Description

Due to continued success, we are now looking for several dedicated professionals to join our Customer Onboarding Team in Liverpool. This is a fast paced and varied role where you will spend your time on the telephone talking to potential customers regarding their claims, building rapport and gathering information required. We are looking for a hardworking, enthusiastic apprentices with a passion for Law, and exceptional customer services skills.

You will play a key role at Slater and Gordon and will be our customer’s first point of contact within a business. You will influence their experience and satisfaction by demonstrating excellent customer service skills and behaviours. This programme will allow you to focus on settling into the business, understanding our customers, our values, vision, structure, behaviours, processes, and services.


Responsibilities Include:

  • Answer incoming customer inquiries.
  • Engage with customers in a friendly and professional manner while actively listening to their concerns.
  • Offer support and solutions to customers in accordance with the company's customer service policies.
  • Other duties as requested.
  • Understanding the needs of clients, empathising, and providing a high level of client care at all times.
  • Receiving incoming new enquiry instructions via telephone, email, webchat and capturing data correctly.
  • Collating information with high accuracy throughout the initial enquiry capture process
  • Contacting clients and obtaining additional information to assist in the appropriate allocation of their file.

For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 160824)

  • Excellent IT skills
  • Team player
  • A Levels
  • 5 GCSE's C or above including Maths and English
  • Business Admin (Level 3) Apprenticeship Standard
  • Level 2 Functional Skill in English
  • Level 2 Functional Skill in Maths
  • Excellent communication skills
  • Passionate about delivering exceptional customer service
  • Ability to relate to people and build strong working relationships with clients
  • Strong organisation and prioritisation skills
  • Great attention to detail
  • A positive can-do attitude
To be discussed at interview.
Annual salary £18,000 You will be required to work 5 days, shift pattern rotational between Monday to Friday 8am to 8pm and Saturday 9-5. (Saturday shifts are worked on a rotation with a day in lieu) Assessments day will be held on Wednesday 8th, Thursday 9th, Wednesday 15th and Thursday 16th. Core benefits.. Employee Assistance Programme, Eye Care Vouchers, Health & Wellbeing, Family leave, 25 days annual leave. Damar is committed to safeguarding and promoting the welfare of all our students and expects all staff, employers and all other partners that we work with to share this commitment

Based on this opportunity you might also be interested in.

Business admin

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Bradford

Business admin

A Traineeship is a course that includes a work placement It can last from 6 weeks up to 6 months.A Traineeship isnt a job It is an educational course that takes place in a workplace.It is for young people Anyone aged 16 to 24 year olds (or 25 year olds with an education, health and care plan) can apply.Traineeships prepare you for work Traineeships are perfect for getting an individual ready for an Apprenticeship or job if they dont have the appropriate skills or experience.A guaranteed interview At the end of a Traineeship the Trainee is guaranteed an interview for an Apprenticeship or job if available, or an exit interview with written feedbackFunded by the Government There is no cost to businesses, with full funding coming from the Government.Traineeships are flexible Traineeship programmes can be tailored to meet your needs or those of the business and local labour market. Traineeships are unpaid Employers are not required to pay you for the work placement however you may get expenses for transport and meals from your employeeTraineeships benefit everyone Having a Trainee within a business allows for current employees to experience training and mentoringThere are lots of Traineeships Traineeship vacancies can be found by going to www.gov.ukfind-traineeship, asking a local college or Qube Learning, by speaking to a school careers advisor or by speaking to an adviser at your Jobcentre Plus

Business Administration Apprenticeship

  • Business & Administration
  • 177.97 p/w
  • Advanced Level 3
  • Leeds

Business Administration Apprenticeship

A law firm working in areas from residential to wills & probate, our client are looking for a budding and enthusiastic Business Administration Apprentice to join their growing team.

Business Administration Apprentice

  • Business & Administration
  • 198.75 p/w
  • Advanced Level 3
  • Accrington

Business Administration Apprentice

Our client are a provider of international courier, parcel delivery and courier services. They have an exciting opportunity within the Accounts department to as a Business Administration Apprentice. They are looking for an individual who is passionate about delivering an exceptional service with a confident personality.

Business & Administration Apprentice

  • Business & Administration
  • 287.00 p/w
  • Advanced Level 3
  • London

Business & Administration Apprentice

This role is perfect for someone looking to develop their career in a fast-paced environment whilst gaining vital skills and knowledge that can be used whilst moving up the ranks.

Business Adminstration Traineeships

  • Business & Administration
  • N/A p/w
  • Traineeship
  • London

Business Adminstration Traineeships

Traineeships are perfect if youre aged 16-23, have D grade or lower at GCSE and are looking to get into work.Gain work skills, work experience, an employers reference and get ready for employment in around 8 weeks.

Traineeship Business Administration

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Bradford

Traineeship Business Administration

To support the administration staff with their office admin duties, which include: Dealing with clients, on the phone and email, filing, photocopying, dealing with emails, assisting with webinars, ordering and posting social media content.

Business & Administration Apprentice

  • Business & Administration
  • Competitive p/w
  • Advanced Level 3
  • London

Business & Administration Apprentice

To undertake a one year apprenticeship working within one of 5 hospitals.

Business Administration Traineeship

  • Business & Administration
  • N/A p/w
  • Traineeship
  • Canary Wharf

Business Administration Traineeship

Traineeships are perfect if youre aged 16-23, have D grade or lower at GCSE and are looking to get into work.Gain work skills, work experience, an employers reference and get ready for employment in around 8 weeks.After completing the course, there is the potential for a full-time role with the employer

Opportunities with Damar Training

Damar Training offers a wide variety of apprenticeships in various industries with a focus on legal and justice placements. They also provide apprenticeships to a wide range of healthcare providers including NHS Trusts, GP and dental practices.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs