HR Apprentice

  • Holderness Health
  • Hedon, East Riding of Yorkshire
  • £4.30 per hour

A fantastic opportunity to work in the HR department at Holderness Health, ensuring a high performance team and fast efficient service.

Vacancy employer logo for Holderness Health

  • GMFJ Reference
  • Wages
    £4.30 p/h
  • Hours
    37.50 per week
  • Date Posted
  • Start Date

  • Location
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    Holderness Health


The successful candidate will have the following duties and responsibilities;


  • Input and maintain up to date records both paperwork and computer systems
  • Maintain all employee records accurately and efficiently
  • Filing, photocopying, shredding, dealing with the incoming and outgoing post and other general admin functions.
  • Producing letters and other HR related correspondence
  • Reply to correspondence when appropriate
  • Setting up meetings and welcoming visitors

Recruitment and Selection:

  • Assist with the recruitment process including designing and writing adverts, placing adverts, and preparing interviewer assessment packs.
  • Send out relevant information to new starters and assist with new starter paperwork queries, checking paperwork to ensure that starters meet legal requirements and policy requirements and that all documentation is present and completed, raising any issues to ensure these are dealt with.
  • Gathering and checking paperwork including all pre-employment checks, drafting of employment contracts, and carrying out ID checks and dealing with related queries and raising issues.

Training & Development:

  • Administration of training, including Blue Stream supporting managers to ensure all mandatory training is kept up to date, organising other training e.g., Leadership Development and Protected Time for Learning events.

Policies & Procedures

  • Assist the HR team in developing the HR Topic page on GP Team Net, updating when necessary and suggest ways to continuously improve it.
  • Assist the HR team in the development of HR policies, procedures and the Employee Handbook.
  • Ensure all documentation complies with current Holderness Health policies.


  • Process exit interviews and record data for future analysis.
  • Provide monthly HR reports for the Management Board.
  • Provide support to the HR team on the analysis and production of reports and documentation enabling action plans to be developed and implemented
  • Collect and document all sickness absence forms to assist the HR department in the month end payroll reports


  • Provide assistance in the implementation of a HR computer system
  • Create and maintain excel spreadsheets when needed
  • Update and maintain accurate employee information on the employee database – GP Team Net
  • Monitor the HR inbox ensuring that that emails are escalated to the correct team member

Service Delivery:

  • To deliver a customer focused and user-friendly service which provides accurate and timely, professional advice.
  • Assist the HR team with ad hoc projects and duties as required.

Legislation and Good Practice:

  • To provide administration support for all HR matters to assist in ensuring that Holderness Health complies with legal, regulatory and contractual requirements in relation to all employment and HR activities.
  • To assist in ensuring Holderness Health adheres to safeguarding practices
  • To actively promote Holderness Health’s commitment to equality and diversity by instilling an environment by treating all colleagues, patients and visitors with dignity and respect and comply with related policies.
  • Ensure that record keeping is of a sufficient standard to ensure that the Practice can defend Employment Tribunal cases
  • Assist with risk assessments


  • In the course of employment, the job holder will be dealing with sensitive and personal data relating to employees of Holderness Health. They expect that confidentiality will be maintained.
  • In the performance of the duties outlined in this job description, the job holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health and Safety:

Assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards
  • Actively reporting health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

Support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

Participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work


Strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
  • Effectively manage own time, workload and resources


  • Recognise the importance of effective communication within the team and will strive to:
  • Communication effectively with other team members
  • Recognise people's needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate
  • The practice is moving towards becoming a paper-light environment

For more information about this vacancy please contact East Riding College Limited on 01482 390888 (Ref ID: 161561)

  • Communication
  • Able to work in a team
  • Works will with other people
  • Confident
GCSE grade 4/C and above
Training provided by the employer, with the 20% off the job training provided by East Riding College

  • High level of accuracy
  • Professional
  • Friendly

To be discussed with the employer

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East Riding College work with employers within the East Riding to provide Apprenticeships in a wide range of sectors for all candidates.

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