ROLE PURPOSE:
This role is the first step in retail management. At The Perfume Shop our customers are at the heart of everything we do and you'll be taking a lead role as a Perfume expert to provide an amazing experience and help them select their perfect perfume! You will learn all the skills needed to support and drive sales in a fast-paced and evolving retail environment whilst working towards your Level 3 Apprenticeship - Retail Team Leader.
A DAY IN THIS ROLE INCLUDES:
No day is the same at TPS however, you can expect to cover the following in a way that delights our customer:
Engaging customers and nailing the sale
Supporting the Store Manager in monitoring and positively influencing the store's KPIs
Leading, coaching, and updating your team to focus their talent and expertise
Stock control and deliveries - keeping track and ensuring everything is where you need it to be
Campaign change overs
Communicating with your Store/Area Manager and getting support from where you need it (e.g. Systems, People Team, Merchandising, Marketing, CRM)
APPRENTICESHIP DETAILS:
A Retail Team Leader Level 3 qualification upon successful completion
a 15-month fixed term contract - possibility to be made permanent in the business after
A guaranteed 30 hrs/week - possibility to do more
A mixture of online learning and on the job learning
Clear End Point Assessment (EPA) criteria to ensure you know what you'll be measured on
Regular support calls with a TPS support trainer and Babcock trainer to ensure you stay on track with your learning
AS AN APPRENTICE YOU'LL BE RESPONSIBLE FOR:
Attending workshops and participating in as many learning opportunities as possible
Completing all tests, presentations and other required evaluations in a timely manner
Attending meetings and offering suggestions for improvement
Keeping a log of everything learned as evidence
THE PAY, BENEFITS AND PERKS:
Competitive hourly rate
6 weeks paid holiday
Access to product incentives
Access to our pension scheme
20% off our products in store & online
Additional discounts with some of our partners including Superdrug and Three Mobile
Exclusive access to our eLearning platform to further enhance your development
Health benefits including flu jabs, eye care vouchers and life assurance
Opportunity to participate in Give As You Earn to support the causes important to you
Round the clock support from our partnership with Retail Trust