Network Engineer – Level 4 Apprentice

  • QA Apprenticeships
  • Salisbury, Wiltshire
  • £10.10 per hour

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  • GMFJ Reference
    191435
  • Wages
    £10.10 p/h
  • Hours
    37.50 per week
  • Date Posted
    13/06/2022
  • Start Date
    13/06/2022
  • Duration
    Not Specified

  • Location
    Salisbury
  • Status
    Now Taking Applications
  • Sector
    IT network professionals
  • Opportunity Type
    Degree
  • Employer
    QA Apprenticeships

Description

Employer description:



Sopra Steria, a European Tech leader recognised for its consulting, digital services and software development, helps its clients drive their digital transformation to obtain tangible and sustainable benefits. 



Role description:



Sopra Steria have an exciting new opportunity for Network Engineer apprentices to join our Account supporting a large IT estate in Wiltshire. 



As a valued member of the team, you will gain the opportunity for rapid on-the-job learning combined with 18 months of structured training and mentoring to support your journey to becoming a Network engineering professional. 



You will work within the infrastructure engineering, network team ensuring that the teams Service Level Agreements are met across the client’s estate on a daily basis and in line with industry standard best practice.



You will perform network operational duties including reporting, troubleshooting, configuration and capacity management of network equipment employed across the estate, using CISCO and Software Defined Networking approaches. 



In return, we will provide a supportive work environment with the flexibility to participate in scheduled work release training with QA. Whilst in the workplace you will receive continual coaching, help and guidance.  



Main responsibilities:





  • Provide 2nd Line support to the Service Desk for network fault progression


  • Monitor LAN/WAN service availability and efficiency


  • Respond to incidents and work orders raised on the service management tool


  • Produce and maintain network documentation


  • Understand and comply with team procedures




Preferred skills:





  • Understanding of Cisco networks with clear and concise reporting skills


  • Experience with report writing




Competencies:





  • Retains a focus on the customer experience.


  • Takes data privacy and system security seriously in all that they do.


  • Excellent problem solving and troubleshooting skills with a keen drive operational efficiency.


  • Ability to work independently and in group environments.


  • Ability to work in a fast-paced, rapidly changing environment.


  • Strong interpersonal, oral, and written communication skills.




As per the Government’s regulations:



Clearance requirements:      



Must hold or be eligible for SC clearance thus must be 18 years of age at the date of application.



\p
ationality requirements:    



Must be a Full British National with no dual nationality/citizenship as the Client’s roles are Reserved Posts.



Entry Requirements:





  • Level 3 qualification (apprenticeship/A-levels/BTEC etc) OR


  • Equivalent work experience in a relevant role – min. 2 years




AND





  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)


  • Experience using Excel and Microsoft products




Salary:



£21,000 per annum. 



Future prospects:



The role offers long term security and the opportunity to progress into a permanent position, upon successful completion of the apprenticeship. 



Important Information: 



QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.



To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 191435)

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