Apprentice Customer Service Assistant

  • Forest Sofa (Salford)
  • Salford
  • £180.00 per week

Apprentice Customer Service Assistant for a furniture company based in Salford. You will undertake your Level 2 Customer Service Practitioner qualification.

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Vacancy employer logo for Forest Sofa (Salford)

  • GMFJ Reference
    192032
  • Wages
    £180.00 p/w
  • Hours
    37.00 per week
  • Date Posted
    14/06/2022
  • Start Date
    21/09/2022

  • Location
    Salford
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Forest Sofa (Salford)

Description

• Supporting customers through the buying process in our showroom, on the phone and via email.

• Entering new orders

• Track and file delivery notes for customers fabrics arriving

• Providing updates on live orders working through production

• Deal with customer queries or complaints

• Produce quote documents and collect payments from customers

• Allocate any of your customers returns coming back into the building

• Help the wider sales team with any other queries

For more information about this vacancy please contact North Lancs Training Group Ltd on 441254397119 (Ref ID: 192032)

Company website : https://www.forestsofa.co.uk/

• Strong organisational and communication skills to deliver great customer service in a confident manner

• Computer literate – including Microsoft Office, Google Docs, & email

• Excellent timekeeping skills

Grade 4 / Grade C in Maths and English.

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

• Customer Service experience preferred

• A can-do positive attitude

• Desire to learn and develop.

• Good focus and attention to detail

A great opportunity to develop your career with an employer who supports continuing professional development.
Monday - Friday between the hours of 08:30am - 17:00pm. Maximum 37 hours per week, 30 minutes lunch break.

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