- GMFJ Reference
195030
- Wages
£18,000 p/a
- Hours
37.50 per week
- Date Posted
30/06/2022
- Start Date
27/02/2023
- Approx. Duration
16
- Location
Crewe
- Status
Now Taking Applications
- Sector
Customer Service
- Opportunity Type
Intermediate Level 2
- Employer
Radius Payment Solutions
Description
We are looking for a confident, enthusiastic, friendly
individual to join the busy Credit Team. The team manages credit from vetting
through to debt recovery for all of Radius' current and growing portfolio of
regulated products. This would be an
exciting opportunity for someone where they can influence the future by
innovation and creative problem solving within new areas of the business.
Throughout your programme you will gain experience working
within our collections team, where you will develop your customer-facing skills
through helping our customers over the phone. You will also have the chance to
work within our credit vetting team, where you will enhance your administration
skills through data entry and maintaining accurate records for our clients. You
will also have the opportunity to get involved in any projects along the way
and help improve processes to make the credit department more efficient.
The purpose of this role is to provide support and
assistance to our customers. As a credit officer you will be responsible for
collecting cash from our customers and offering advice and support to them when
needed. As well as working independently, you will also be a team player and
willing to support other members of our credit team. You will work with them to
help improve processes and offer a top-class service to our clients.
Typical duties will
include:
Collection of cash
- Management of the sales ledger to ensure accurate bad debt
reporting
- Regular ledger review
- Adhering to regulations
- Managing contact to your portfolio
- Keeping and maintain accurate records for all customer
contact
In return, Radius’
benefits include:
- Newly built global
headquarters with free gym on site, break-out rooms and canteen. Other
facilities include PlayStation 4, table tennis and pool tables
- Excellent training and
coaching
- Friendly and
supportive team working environment that encourages opportunities for
self-development
- Fantastic
opportunities for ongoing development and progression
- Annual salary review
and achievable commission scheme
- 22 days holiday plus
bank holidays (increasing with each year of service)
- Company sick pay, life
assurance and pension
- Dress down days for
charities chosen by our employees
- Employee fuel card
(after 6 months)
- Employee assistance
programme
- Employee referral
programme
- ‘Cycle to work’ scheme
- Service awards
For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 195030)
Company website : https://www.radiuspaymentsolutions.com/
5 GCSEs graded 9-4/A-C, including Maths and English
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills Level 2 Maths (if required)
- Functional Skills Level 2 English (if required)
Innovative attitude
- Has a good eye for detail
- Confident
There is a full-time
job available once the apprenticeship has been completed. Additionally, any
vacancies within our global group are advertised internally, giving apprentices
the opportunity to further their career. This will include secondment
opportunities overseas.
At Radius there is
plenty of progression and development opportunities. Whilst we work with you on
your development plan, it is entirely up to you where you would like to take
your career. Whether this be to work towards a management role, specialise in a
certain field or credit or expand into another area of the business, such as
finance. We will work with you and help you develop the skills to get there.
- Working hours: Monday to Friday, 8:30am to 5:00pm
- Damar is committed to
safeguarding and promoting the welfare of all our students and expects all
staff, employers and all other partners that we work with to share this
commitment