NHS Customer Service Apprentice - Administrative Assistant

  • Cambridge and Peterborough NHS Foundation Trust - The Cavell Centre - Peterborough
  • Peterborough
  • £205.56 per week

We are looking for an enthusiastic and motivated Customer Service Admin Assistant Apprentice to join our Adult North Admin Hub working with the Main Reception Team at the Cavell Centre for the Cambridgeshire and Peterborough NHS Foundation Trust.

Recommend this opportunity to a Friend
Vacancy provider logo for Lifetime Training

  • GMFJ Reference
    195455
  • Wages
    £205.56 p/w
  • Hours
    40.00 per week
  • Date Posted
    04/07/2022
  • Start Date
    08/08/2022
  • Approx. Duration
    12 months

  • Location
    Peterborough
  • Status
    Now Taking Applications
  • Sector
    Health & Social Care
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Cambridge and Peterborough NHS Foundation Trust - The Cavell Centre - Peterborough

Description

As an apprentices with the NHS, you will be working in the Cavell Centre, Edith Cavell Healthcare Campus, Bretton Gate, Bretton, Peterborough, PE3 9GZ in the Main Reception area which is part of the Adult North Admin Hub for Cambridgeshire and Peterborough NHS Foundation Trust.

Key Responsibilities:

- Providing excellent reception services, photocopying, typing, scanning and uploading, franking post.

- Accurately input and retrieve data on relevant electronic systems, in a timely manner in line with standard operating procedures.

- Ensure good customer service by providing a professional and effective service by dealing with queries from service users, carers or staff in person or on the telephone, convey messages and transfer calls as necessary while maintaining confidentiality at all times.

You will also be undertaking a range of clerical duties including, delivering high quality reception services, providing excellent customer care to all visitors to the Cavell Centre, answering telephone calls, photocopying, accurately inputting and retrieving data on relevant electronic systems, conveying messages, booking rooms and typing letters and reports.

Our clinical teams deliver many NHS services not only via inpatient and primary care settings but also within the community. These services include Children, Adult and Older Peoples Mental Health, Forensic and Specialist Mental Health, Learning Disability, Primary Care and Liaison Psychiatry, Substance Misuse. Social care, Research and Development.

At the Cambridgeshire and Peterborough NHS Foundation Trust, you will be working towards the NHS Customer Service Practitioner Level 2 Apprenticeship over the course of 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 195455)

-Organising own study time. -Able to prioritise tasks. -Able to work to deadlines. -Experience of working as part of a team. -Good IT skills.
No Qualifications Required!
NHS Customer Service Apprenticeship Level 2 Functional Skills in English and maths Level 2
-Attention to detail. -Organised. -Honest. -Approachable. -Caring.
The admin team at the Cavell Centre is part of larger admin hub teams across the Cambridgeshire and Peterborough area, which means there is a broad scope when considering applying for posts following the apprenticeship.
The key dates are to be used as a guide only, should the right candidate be found, this vacancy may close early.

Based on this opportunity you might also be interested in.

Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs