Optical Assistant and Customer Support Apprentice

  • Mike Cees Opticians
  • bristol , City of Bristol
  • £5.28 per hour

A friendly Independent Specialist Opticians practice located in the Redfield area of Bristol is seeking a reliable team player to join our practice in a customer service/receptionist apprenticeship role. You will be booking in clients either via telephone or the online system, plus more.

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  • GMFJ Reference
    237223
  • Wages
    £5.28 p/h
  • Hours
    35.00 per week
  • Date Posted
    29/08/2023
  • Start Date
    18/12/2023
  • Approx. Duration
    13 months + gateway

  • Location
    bristol
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    Mike Cees Opticians

Description

This is an apprenticeship opportunity for someone who is looking to develop their skills, create opportunities and land a career. You will begin your journey on a Customer Service programme with Next Level Training.

What will the apprentice be doing?

  • Booking service user appointments by telephone or online.
  • Dealing with patient enquires
  • General practice administration
  • Minor spectacle repairs with some additional training

For more information about this vacancy please contact Next Level on 07717376008 (Ref ID: 237223)

Company website : https://www.mikeceesopticians.co.uk/

No GCSEs minimum requirements. It would be beneficial to have your maths & English GCSEs at a pass grade.

Next Level Training will provide comprehensive training and support throughout your 16-month apprenticeship period. This includes:

  • Level 2 Customer Service Apprenticeship Standard (14 months)
  • Functional skills development in English, math, and ICT (if applicable)
  • Employability skills training
  • Workshops and training days at our academy and online.
  • Tutor-led workplace assessments and ongoing support
  • Excellent customer service
  • Able to communicate well
  • Presentable
  • Local to the area BS5/BS16/BS2/BS6
Upon successful completion of this program the candidate could take on a full-time Optical receptionist role.
Working weekMonday to Thursday 9.00am to 5.30pm, Fridays 1.00pm to 5.30pm and Alternate Saturdays 9.00am to 1.00pm

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