Level 3 Boat Maintenance Administrator

  • High Tide Marine
  • Galmpton, Torbay
  • £5.28 per hour

Do you have a passion for business support? Can you demonstrate good IT skills? Are you proactive and like to be creative? We would love to hear from you. We are looking for someone to join our family business who will lead on communications with our customers, help to implement processes in the office, update our website and social media.

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  • GMFJ Reference
    237740
  • Wages
    £5.28 p/h
  • Hours
    32.00 per week
  • Date Posted
    07/09/2023
  • Start Date
    02/11/2023
  • Approx. Duration
    18 Months

  • Location
    Galmpton
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    High Tide Marine

Description

As a business which is growing, we are excited to welcome someone into our team who can take the lead on all office management and administrative processes. The role will require an individual who is proactive and self-motivated, who can work independently and take initiative. The role is ideal for someone who has a good level of IT skills, can use Microsoft Office programs proficiently for creating business documentation, file management, emails, recording and maintaining customer information, and can happily talk to customers and suppliers via the phone, email and face-to-face.


This is a varied and developing role and will allow you to experience a range of business functions including managing our social media accounts, contributing to updating our website, learning bookkeeping and other financial processes, building rapport with our customers, designing and implementing business documents, creating and integrating new office processes to support work flow, stock control, carrying out business projects that can support the growing business and, providing vital administrative support to our team of boat maintenance technicians.


List of duties

  • Handling the post,
  • Creating quotes, processing invoices using QuickBooks and handling financial payments and processes,
  • Making and receiving telephone calls,
  • Email management,
  • Manning the reception/office and dealing with customers face-to-face,
  • Keeping the social media accounts current and active,
  • Updating the company website,
  • Producing varied professional business documents,
  • File management,
  • Driving between boatyards and suppliers (use of car and full driving licence is desirable),
  • Liaising with existing and prospective customers by answering their queries, handling any problems and maintaining professional working relationships,
  • Tracking the work flow for the boat maintenance technicians and implementing administrative procedures to support the technicians,
  • Stock rotation and maintaining supplies,
  • Plus adhoc duties.

For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 237740)

  • Effective communication
  • Problem solving
  • Improving systems of work
  • Job management
  • Office experience desirable
  • Customer service experience
  • IT computer skills (including MS Office)
  • Leadership skills

Maths & English Grade 4 or above

  • Uses initiative
  • Can work under pressure
  • Proactive
  • Good listener
  • Positive attitude
  • Team player
  • Passionate and self-motivated
  • Happy to learn new skills and gain knowledge to further progress

On completion of the Apprenticeship, we would look at the prospects of making the role permanent and possibly full time.

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