Sales Administrator

  • Withheld
  • Blackburn, Blackburn with Darwen
  • £7.00 per hour

A brilliant Apprenticeship opportunity has arisen within our Client Care Department at our Head Office in Blackburn. The role will involve the business development, marketing and administration side of a Law firm. The ideal candidate will have excellent communication skills via telephone and in person. Furthermore, it will be important for the candidate to be organised and have the ability to multi-task various tasks at the same time. We seek to employ an Apprentice which is committed, dedicated and consistent in all tasks set. A non-exhaustive list of the tasks which will be included within...

Vacancy provider logo for 360 Apprenticeships

  • GMFJ Reference
  • Wages
    £7.00 p/h
  • Hours
    40.00 per week
  • Date Posted
  • Start Date
  • Duration
    Not Specified

  • Location
  • Status
    Now Taking Applications
  • Sector
  • Opportunity Type
    Advanced Level 3
  • Employer


Problem Solving/Creativity/maintaining standards

• Respond to issues requiring a good understanding of work-area policies and procedures.

• Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.

• Take a moderate level of accountability in the delivery of services offered by AMT Lawyers.

• Analyse and interpret a variety of situations and determine the most appropriate course of action.

• Use appropriate tools available to undertake the task as efficiently as possible

• Use relevant information from various sources to solve problems that impact own work area

• Update manuals/procedures and provide training to paralegals where appropriate

• Prioritise work

• Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities

• Work with colleagues to co-ordinate, develop, improve and work to Lexcel standards.

Responsibility and accountability

• Responsible for the receipt and acknowledgment of queries with appropriate tracking and response

• Responsible for prioritising work

• Responsible for supporting others.


• Interpret and communicate established processes and procedures to a range of audiences

• Convey information/advice to others that can be complex in nature and oversee implementation of any action

• Share information, verbally and in writing, in a clear and concise manner.

• Tailor communication to different audiences and clients.

Decision Making

• Obtain necessary level of information to inform decision making guided by general instructions and practices requiring


• Articulate when necessary how decisions have been reached

• Provide advice and feedback to support other’s decision making

• Automatically make decisions on routine issues

• Follow departmental procedures.

• Exercise confidentiality in relation to personal and sensitive information based on AMT Lawyers policy and procedures.

Knowledge & Skill

• Detailed knowledge and understanding of own work area and how it impacts wider operations within AMT Lawyers.

• Ability to use the appropriate system in place applicable in the service area with specific support and training

• Keep up to date with issues relating to the work of the team and department

• Proactively research information from a range of different sources, internally and externally to help inform own knowledge

to benefit the work of the team.

• Develop expertise in a range of areas and practice within the firm.

• Personal Health and Safety in the workplace

For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 239107)

Punctuality and attendance are also extremely important for this role as it requires a physical presence within the offices at all times due to the level of responsibility.

If the candidate is able to showcase the abilities mentioned , the role will involve progression by the person obtaining more responsibility in maintenance and management of the firm in regards to Client Care, Marketing and Business Development. This will also be reflected financially via a salary increase.

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