- GMFJ Reference
239108
- Wages
£850 p/m
- Hours
37.50 per week
- Date Posted
20/09/2023
- Start Date
27/10/2023
- Duration
Not Specified
- Location
Manchester
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Information communications technician (ST0973)
- Employer
Withheld
Description
Main Duties
- To assist our experienced IT technicians in the day-to-day running of our own computer systems
- To provide 1st and 2nd line technical support to our customers adhering to set SLA’s,
- recording all reported problems and resolutions using our Help Desk system
- To install, configure and maintain computer hardware
- Software installation, maintenance and upgrades
- Working alone with minimum supervision
- Maintaining customer and internal documentation
- Keeping abreast of latest technological developments in both hardware and software
- Installation, configuration and support of telephony systems
Secondary duties:
- To participate in training and other learning activities and performance development as required
- To attend and participate actively in meetings as required
- Undertake such other duties as reasonably correspond with the general character of the post and are commensurate with its level of responsibility
- Updating social media platforms as and when required
For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 239108)
5 GCSE qualifications at grade A-C, Including grade C or above in English and Maths.