- GMFJ Reference
37.50 per week
- Date Posted
- Start Date
Now Taking Applications
Business & Administration
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Business administrator (ST0070)
Under the direction of the Sales Manager, the role is responsible for sales support to our customers and ensuring they receive efficient service. In addition the role supports our National Account Managers and Web Manager.
Duties and Responsibilities:
? Dealing with order processing and ensuring relevant information/pricing is input on to the customer orders and order confirmations are sent if required.
? Telephone and email enquiries which must be dealt with quickly and efficiently.
? New product information is completed when required by customers.
? Orders are followed up to ensure they are delivered when required
? Preparing customer article create forms,
? Producing customer quotations from our systems and working to margins advised by the National Accounts Managers where applicable.
? Informing customers of delivery or stock issues if relevant.
? Stock information is obtained from stock control and advised to customers or account managers upon request.
? Critical path control sheets or customer specific tracking shipments, is completed and updated on a weekly basis and communicated to customers where relevant.
? Samples of stock to be organised for meetings and sent out to customers then checked that they have been received.
? Web and ecommerce orders are logged and samples collected if necessary
? Correspondence is checked and relevant brochures, quotations, images are sent out when required by customers
? Spread sheets are produced accurately and detailed for our warehouse team to work from when required.
? Correspondence and information on the network is kept updated within the national accounts drive on shared documents.
? Administration tasks as required by Account Manager
For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 239396)
4 GCSEs grades A-C or equivalent (including Mathematics and
Potential for permanent full time position upon completion of apprenticeship