Enforcement Support Assistant Apprentice

  • CDER Group
  • Darlington
  • £13000 per annum

The Enforcement Support Apprentice will assist in key administrative duties to help with the smooth running of the Enforcement Support Department. You will make and receive calls to Enforcement Agents and answering their questions and queries.

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  • GMFJ Reference
  • Wages
    £13,000 p/a
  • Hours
    40.00 per week
  • Date Posted
  • Start Date
  • Approx. Duration
    18 months

  • Location
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    CDER Group


Main responsibilities and duties

  • Completing Enforcement Agent / System generated Tasks and Alerts ensuring these are resolved within SLA
  • Making and receiving calls to Enforcement Agents and answering their questions and queries
  • Maintain and update a Health and Safety log of incidents relating to Enforcement Agents and provide this data to the HR department on a weekly basis
  • Resolve financial queries on behalf of the Accounts Department such as late banking, chargebacks and none updated Enforcement Agent payments
  • Undertake actions and activities in relation to operational needs such as address cleansing, reviewing blocked cases, reviewing spotted vehicles, linking new accounts, generating reports, generating letters and vehicle removal requests etc
  • Co-ordinate any day to day EA requirements including clamp orders and stationary etc

For more information about this vacancy please contact Learning Skills Partnership on 01482338840 (Ref ID: 239690)

Company website : https://www.cdergroup.co.uk/

  • Excellent verbal and written communication skills
  • Self-motivated with the ability to work under pressure, in difficult situations, work alone and as part of a team
  • Excellent knowledge of Microsoft Software systems

Maths and English at grade 4 (C) or equivalent and above desirable.

Business Administrator Level 3 Apprenticeship.

This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.

  • Polite, calm and approachable persona
  • Must have flexible ‘can do’ approach
  • Willingness to work flexible hours

This is a fantastic opening to apply for permanent employment in a varied and ever expanding industry.


  • Gym membership contribution
  • Free fruit each Monday morning
  • Company pension
  • Employee discounts
  • Employee assistance programme
  • Company sick pay
  • Referral programme
  • Additional leave
  • Store discounts
  • Casual dress
  • Free onsite parking
  • Travel loans
  • Cycle to work scheme
  • Long service awards
  • Charity volunteering
  • Regular subsidised social events

The role is based in CDER Group’s office, located in Darlington working Monday to Friday from 9:00am – 5:00pm.

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Opportunities with Learning Skills Partnership

With Learning Skills Partnership (LSP) you can be reassured that they are not just any ordinary Training Company. They bring a wealth of experience and knowledge to their Apprenticeship programmes, focusing on key business sectors; including the Automotive Retail and Construction industries.

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