- GMFJ Reference
37.00 per week
- Date Posted
- Start Date
Now Taking Applications
Business & Administration
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Customer service practitioner (ST0072)
We're looking for Apprentices who want to create a sustainable future and provide exceptional service for our customers. Who want to combine academic learning with practical skill-building in the workplace. Who have a passion for credit management and sees a career in this dynamic function.
We're in the final stages of finalising employment start dates and apprentice course dates. We'll be in touch soon! For now, check out just a few of the reasons you should consider an apprenticeship with E.ON Next
You will gain a wealth of knowledge and experience, whilst having the chance to work with, and learn from, a range of experts from across our business.
You'll combine the practical skill-building in the workplace with academic learning, by studying for a qualification with one of our education providers.
You'll be supported and mentored as you get the practical training, develop new skills, earn a salary, and achieve a qualification.
Qualifications you could achieve might be something like -
You'll be doing your apprenticeship alongside the role of an Energy Specialist. This will give you the opportunity to apply what you learn in your day-to-day role whilst supporting your customers.
Want to hear more about the day to day role?
Whilst studying towards your Apprenticeship, you will be talking to our customers by phone and email about their energy needs. You'll need to be resilient, empathetic and be able to consider different perspectives when speaking to a variety of customers.
Our flexible hybrid working approach means we split our working week between home and our Nottingham hub, typically 2-3 days a week in the hub. We call them hubs instead of offices - at E.ON Next we're a family and our hubs create that much needed physical space to work together, learn from each other and collaborate on some of those great ideas.
What you'll receive from us:
26 days holiday plus bank holidays AND a guarantee of your birthday off
Access to a variety of market leading flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers, health and wellbeing options, plus many more
A generous pension scheme
Weekly socials where we get together as a family to wind down
Trust - you're responsible for your customer experiences and your own development
Ownership and accountability - you and your team will decide how you manage your time, because we know you'll care about each other, our customers, business and planet
We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best.
We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, variable start and finishing times.
For more information about this vacancy please contact Energy & Utility Skills on +441217138264 (Ref ID: 239696)