Apprentice Office Receptionist/Administrator

  • West Hill Garage & Crash Repair Centre Ltd
  • Ottery St Mary, Devon
  • £5.28 per hour

Apprentice Receptionist / Administrator for local small Garage

Vacancy provider logo for Exeter College

  • GMFJ Reference
    240597
  • Wages
    £5.28 p/h
  • Hours
    37.50 per week
  • Date Posted
    13/10/2023
  • Start Date
    26/08/2024
  • Approx. Duration
    24 months

  • Location
    Ottery St Mary
  • Status
    Now Taking Applications
  • Sector
    Sales
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    West Hill Garage & Crash Repair Centre Ltd

Description

We are seeking someone to learn all aspects of the office side of our business. We are a small mechanical garage with a workshop where we fix customers' vehicles. We also buy and sell cars. You will have the confidence to deal with our customers over the telephone, face to face and via email/text. We need someone with a flexible, positive attitude, who can multitask with ease in a reactive environment. Our phones can get very busy so we need someone who will stay calm and professional under pressure.


List of duties

  • Answering telephones.
  • Meeting and greeting customers.
  • Compiling and issuing invoices.
  • Receiving payments from customers for works
  • carried out.
  • Creating daily job cards for the mechanics in the workshop.
  • Filing, photocopying.
  • General admin tasks using Microsoft Word, Excel spreadsheets and inhouse customer management system.
  • Sending reminders to existing customers.
  • Liaising with suppliers.
  • Ensuring the office is kept neat and tidy.
  • Occasional pick up/drop off of vehicles locally.
  • Any other duties deemed appropriate to ensure the smooth running of the office / business.


For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 240597)

IT knowledge including spreadsheets.

Experience of dealing with customers or

willingness to be in a customer facing role.

Ability to multitask.

Current valid driving license would be an

advantage.

Maths and English GCSE/4. IT qualification is an advantage but not essential.


Pleasant, positive attitude.

Confident dealing with people.

Remain calm under pressure.

Sense of humour.


We have exciting long term plans and we are keen to expand our business, so future office management opportunities are realistic for the right person

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Opportunities with Exeter College

Exeter College's Apprenticeship programme stands out as one of the best in the country, winning numerous awards for Apprenticeship training and delivery. We achieve higher than national average success rates, which means you are more likely to succeed with Exeter College.

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