Customer Service Team Member Apprenticeship

  • Welcome Break Services - Michaelwood
  • Dursley, Gloucestershire
  • £262.50 per week

Apprentices at Welcome Break have the option to learn about more than just one business - be that quick service restaurants, coffee, fast food, fuel, hospitality or retail. Great teams and a wealth of experience - all under one roof

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  • GMFJ Reference
    240786
  • Wages
    £262.50 p/w
  • Hours
    35.00 per week
  • Date Posted
    17/10/2023
  • Start Date
    18/12/2023
  • Approx. Duration
    12 months

  • Location
    Dursley
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Welcome Break Services - Michaelwood

Description

Working at Welcome Break is fast-moving, fun and rewarding, helping our road-weary customers feel human again.

Working with some fantastic brands, you'll help keep our site running like clockwork, In return for giving customers great experiences, we'll support you on your own career journey. We offer bespoke apprenticeship training and exciting career paths.

Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our 44 Service areas you will see all our favourite brands, from Starbucks to Burger King, Subway to Pizza Express. But what may come as a surprise is that we are all in one team!

The Brand you will work with will be discussed at the interview stage - We will give you all the training you need, all you need to bring is a desire to work hard

A Welcome Break Team Member would ideally:

- Have a positive approach to customer service and a can-do attitude

- Be willing to work as part of a world class team

- Be ready to learn as all brand training will be provided

A Welcome Break Team Member gets:

- Up to £9.90ph

- £1 meals and free coffee, tea and fizzy drinks during your shifts

- Flexible working patterns to fit your lifestyle including seasonal hours

- Immediate start in customer service roles and over time available

- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)

- My Welcome Break discounts - savings at retailers including Curry's PC World, Nike, Ikea, Tesco, Asda, Argos, Booking.com etc

- Bonus & Incentive Schemes

- Career progression from Customer Service to Management through brilliant training programmes

- Holiday entitlement that increases with service

- Cycle to work scheme

- Free onsite parking

Key day to day responsibilities:

- Greet guests and take orders

- Serve Food and Drink when required

- Ensure Food & General hygiene is always maintained

- Follow all safety and health regulations

At Welcome Break you will be working towards your Customer Service Practitioner Level 2 Apprenticeship over the course of 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 240786)

We will give you all the training you need, all you need to bring is a desire to work hard, have fun and you can build your Welcome Break career with us.
No qualifications needed
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Qualities we look in a Team Member: -A friendly people person -A great team player who works well with others -A good communicator -Keen to learn
Ongoing support and progression, work hard, have fun and you can build your Welcome Break career with us.

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Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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