- GMFJ Reference
241805
- Wages
£5.50 p/h
- Hours
35.00 per week
- Date Posted
01/11/2023
- Start Date
23/11/2023
- Approx. Duration
1 Year
- Location
Littleborough
- Status
Now Taking Applications
- Sector
Insurance
- Opportunity Type
Advanced Level 3
- Employer
Withheld
Description
Your role will include dealing with customer over the phone, confirming insurance policy details along with agree payment agenda’s. You will, on daily basis be speaking with clients over the phone to renew and take payment for their insurance policies. You will be preparing clients insurance policy documents and making mid-term adjustments to client's policies. You will be keeping client's files compliant with industry standards, including creating new files
Duties:
- Liaise with a range of parties (including customers, external parties, internal departments) to ensure appropriate actions are taken to resolve issues and accurate information is obtained
- Ensure customers are kept informed with clear communication at all times
- Carry out diary actions and diarise future actions
- Action postal/fax/electronic correspondence
- Undertaking basic security steps to identify customers
- Pass calls to other departments where necessary
For more information about this vacancy please contact 360 Apprenticeships on 0161 464 4805 (Ref ID: 241805)
- Customer service
- Team player
- Knowledge of Microsoft Office Suite applications: Excel, Word, PowerPoint
- Attention to detail
GCSE Maths and English minimum 4/C or equivalent is required for this role
Work based training is provided to achieve a Business Administration Level 3 Qualification
- Good communication/writing
- Pleasant and friendly
- Team player
- Keen to improve and learn new skills
- Organised
- Enthusiastic
- Hardworking