Service Desk Engineer

  • Searchability
  • Manchester, Greater Manchester

We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry.

Vacancy provider logo for Skills City Runway

  • GMFJ Reference
  • Wages
    £25,000 p/a
  • Hours
    37.50 per week
  • Date Posted
  • Start Date
  • Duration
    Not Specified

  • Location
  • Status
    Now Taking Applications
  • Sector
  • Opportunity Type
    Other Employment Opportunity
  • Employer


General Overview:

  • Salary up to £25,000 + benefits
  • Full onsite requirement with allocated shift pattern
  • Office located in Central Manchester
  • Service Desk, first line support, service management, Active Directory, Citrix

Service Desk Engineer Overview:

  • As a service desk engineer, you will ensure that our employees have sufficient equipment and resources to perform their roles.
  • You will be making sure that phone calls and emails are dealt with promptly
  • You will be logging all tickets for incidents or requests.
  • You will be proactively working with the 2nd and 3rd line teams to gain the fastest resolutions.
  • You will be providing remote support and fixes

You will need for the Service Desk Engineer Position:

  • Commercial experience working in a service management function.
  • Self-managed with ability to work unsupervised.
  • Active Directory and Citrix experience
  • Concise written and verbal communication skills
  • Strong interpersonal and customer service skills.
  • Excellent analytical/troubleshooting skills.

Service Desk Engineer Benefits:

  • Excellent company bonus structure based on personal performance
  • Company pension scheme
  • 25 days holiday + bank holidays + birthday off
  • Life assurance
  • Development and training opportunities for career progression
  • Eye care + free gym membership
  • Company events and lunches

What happens next?

Please either apply by clicking online or emailing me directly to For further information please call me on 0117 332 0516 // 07719 051896. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Christine Campbell. I look forward to hearing from you.

For more information about this vacancy please contact Skills City Runway on - (Ref ID: 241851)

Company website :

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