Shift Leader Apprenticeship

  • McDonald's - Manchester - Baguley - 674 Altrincham Road - 1062 - F
  • Baguley, Greater Manchester
  • £345.00 per week

Every McDonald's customer should have a brilliant experience each time they visit. As an Apprentice Shift Leader, you'll make it happen! Lead the team to be welcoming, deliver a personalised service and connect with customers whilst working towards your Level 3 Hospitality Supervisor apprenticeship.

Vacancy provider logo for Lifetime Training

  • GMFJ Reference
    242521
  • Wages
    £345.00 p/w
  • Hours
    30.00 per week
  • Date Posted
    15/11/2023
  • Start Date
    31/01/2024
  • Approx. Duration
    12 months

  • Location
    Baguley
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Advanced Level 3
  • Employer
    McDonald's - Manchester - Baguley - 674 Altrincham Road - 1062 - F

Description

As an Apprentice Shift Leader, you'll quickly learn how to lead the best shifts that consistently deliver the highest standards of quality, service, and cleanliness to uphold the McDonald's brand. You'll lead a team that works together to provide the best, quick service, and a great family restaurant experience.

If you've visited one of our restaurants before, you probably have an idea of what is involved in working here. But you might not realise the variety and scope of the role. You'll be working in our fast-moving, high-energy environment and we're looking for people with leadership and customer-focused behaviours.

What your apprenticeship will offer:

● You'll work towards a Level 3 Hospitality Supervisor apprenticeship - equivalent to 2 A Levels!

● You'll receive day to day training in your restaurant and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert Coaches every 4-6 weeks via face-to-face visits or remotely over telephone or Skype

● The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours

● You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Coach throughout your training and in the run up to your End Point Assessment

● They will coach you from your first day and facilitate your 20% off-the-job training as well as support you with your practical and online assessments

What your role will involve:

When working as a Shift Leader in a McDonald's restaurant, you will complete a number of regular tasks which will include:

● Create a positive, dynamic and inclusive working environment

● Display leadership behaviours by coaching your people and providing feedback

● Agree shift targets with area leaders, follow up on execution of the plan

● Communicate shift targets and goals to all team members, energising the team to meet them

● Monitor and coach the correct service procedures with the team

● Work with the Business Manager and management team to communicate and meet team goals

● Attend and participate in weekly managers' meetings

● Review Crew schedule to ensure staffing meets demand

● Respond to customer complaints confidently and follow customer recovery process

● Communicate food quality and people focussed messages on every shift

● Review training needs for crew and monitor execution of shift training

● Take responsibility for your training in all areas; look for opportunities to improve and develop

● Identify and respond to equipment failure/unplanned activities

● Complete checks to maintain food safety and hygiene standards throughout the shift

● Maintain stock levels and ensure order accuracy and quality and conditions of products received

● Monitor safety and security during the shift

Your working schedule:

Whilst you will have a rota including a variety of shifts, including evenings and weekends you might also be asked to work additional hours outside of this at short notice.

Benefits:

● Holiday pay

● Pension scheme

● Flexible working

● Free staff meals & employee discounts on selected McDonald's food

● Opportunities for training and development

● Discounts at major high street retailers

● Exclusive employee competitions

● Uniforms

● Service awards

At McDonalds, you will be working towards the Hospitality Supervisor Level 3 Standard over 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 242521)

Effective communication skills Attentive listening, face-to-face verbal communication and eye contact are a must
No qualifications required.
Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in Maths and English
Are you what we need? ●You are friendly, courteous, and helpful; and you work well as part of a team ●You have role model, customer-focused behaviours ●Our doors are open to everyone; you'll be confident in approaching and dealing with diverse groups of people ●You'll need to be a supportive Shift Manager and team member and treat all colleagues and customers with respect ●You'll need to understand the importance of maintaining high standards of quality and service as well as cleanliness ●The ability to maintain high energy levels whilst working both efficiently and productively is essential ●Finally, your appearance should be smart and clean ●You'll live our core Values every day in our restaurants: Serve, Inclusion, Integrity, Community and Family. To find out more about our Values visit https://corporate.mcdonalds.com/corpmcd/our-company/who-we-are/our-values.html Being you at McDonald's: Our customers come from all walks of life and so do we. We are proud of our McFamily which includes people from a wide variety of backgrounds, all offering something unique to our company. If you share our passion for delivering great customer experience, you will find a home at McDonald's! If you feel you can already demonstrate, or quickly learn the above skills, start your apprenticeship journey, and apply today!
Once you've successfully completed this apprenticeship there are many opportunities to develop and grow your career, and your learning doesn't stop there - we have higher and degree level Apprenticeships available for you to work towards in the future.
This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Based on this opportunity you might also be interested in.

Chef - Level 2

  • Catering & Hospitality
  • 323.25 p/w
  • Intermediate Level 2
  • National

Chef - Level 2

As a chef in the RAF, you will have a varied role, preparing food at five-star-themed banquets one day and cooking in the field the next.

Ground Steward & Cabin Crew - Level 3

  • Catering & Hospitality
  • 323.25 p/w
  • Advanced Level 3
  • National

Ground Steward & Cabin Crew - Level 3

As an RAF Air & Ground Steward you will work as Cabin Crew on the A330-200 Voyager aircraft and later as part of our Specialist Field catering Squadron or work alongside industry partners in Military Messes.

Apprentice Hospitality Team Member - EG Group - Subway,Rectory

  • Catering & Hospitality
  • 163.00 p/w
  • Intermediate Level 2
  • Wallingford

Apprentice Hospitality Team Member - EG Group - Subway,Rectory

EG Group are looking for a friendly and dedicated Apprentice Team Member who can provide outstanding customer service to join our welcoming Subway store whilst completing a L2 Hospitality Team Member Apprenticeship. Apply today to start your fantastic with EG Group!

Apprentice Hospitality Team Member - EG Group - Subway, Subway Singing Kettle

  • Catering & Hospitality
  • 130.00 p/w
  • Intermediate Level 2
  • Hollywell

Apprentice Hospitality Team Member - EG Group - Subway, Subway Singing Kettle

EG Group are looking for a friendly and dedicated Apprentice Team Member who can provide outstanding customer service to join our welcoming Subway store whilst completing a Level 2 Food and Drink Service Apprenticeship. Apply today to start your fantastic with EG Group!

Apprentice Hospitality Team - EG Group - Subway , Subway Deeside

  • Catering & Hospitality
  • 130.00 p/w
  • Intermediate Level 2
  • Deeside Industrial Estate

Apprentice Hospitality Team - EG Group - Subway , Subway Deeside

EG Group are looking for a friendly and dedicated Apprentice Team Member who can provide outstanding customer service to join our welcoming Subway store whilst completing a Level 2 Food and Drink Service Apprenticeship. Apply today to start your fantastic with EG Group!

Waiter/Waitress

  • Catering & Hospitality
  • 460.00 p/w
  • Other Employment Opportunity
  • London

Waiter/Waitress

We are looking for WaiterWaitresses who have passion and the skill set for delivering exceptional service. Ideally you will have experience working in high volume restaurants and will be comfortable working in a fast-paced environment while delivering a memorable guest experience.As a WaiterWaitress, we want you to bring a WOW factor to our guest experience and in exchange will receive: -Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro-rata) these increase with service! -Rate per hour: It is anticipated you will receive from 11.50 (minimum contracted rate) to 16.50 (rate inclusive of TRONC) per hour worked inclusive of an independently administered TRONC allowance -Two meals per day, every day (including days off if you wish to come in!) -Discounted gym memberships -Access to free financial and mortgage advice -Shift patterns shared at least 2 weeks in advance so you can plan your life around work! -Discounted hotel staff rates -Great Learning and development opportunitiesIf you share passion for art, culture, and hospitality, artotel is where peoples talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.be bold. be creative. be original.

Apprentice Commis Chef - Holiday Inn Cambridge (LGH)

  • Catering & Hospitality
  • 370.50 p/w
  • Intermediate Level 2
  • Cambridge

Apprentice Commis Chef - Holiday Inn Cambridge (LGH)

Are you ambitious and looking for a new career working in hospitality? LGH are looking to recruit an Apprentice Commis Chef at their Holiday Inn Cambridge. If you are passionate about food with a desire to learn new skills then this could be the perfect role for you. Apply today!

Apprentice Commis Chef - Holiday Inn Southend

  • Catering & Hospitality
  • 270.00 p/w
  • Intermediate Level 2
  • Southend-on-Sea

Apprentice Commis Chef - Holiday Inn Southend

Are you hungry for success?Aimbridge Hotels & Resorts are now looking for an Apprentice Commis Chef to join their Kitchen Team at Holiday Inn, Southend-on-Sea, whilst completing a Level 2 Commis Chef Apprenticeship. Apply today!

Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs