IT Asset Coordinator with BJSS

  • BJSS LTD
  • Leeds
  • £9.23 per hour

You will work within the Service Management team, providing support to over 2000 employees. We are looking for someone who can keep up to the demand of working in a fast paced, busy environment. As a successful and growing organisation, our employees are often very technically skilled, and expect great service. We expect our IT Team to be able to think on their feet, apply learning from multiple sources and be highly organised. Due to the nature of the role, this is a 100% office-based role.

Vacancy provider logo for BPP Professional Apprenticeships

  • GMFJ Reference
    242640
  • Wages
    £9.23 p/h
  • Hours
    37.50 per week
  • Date Posted
    16/11/2023
  • Start Date
    02/01/2024
  • Approx. Duration
    15 months

  • Location
    Leeds
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    BJSS LTD

Description

About Us

We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.

In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach.

Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We want to continue to grow our team with people just like you!

About the Role

You will work within the Service Management team, providing support to over 2000 employees. We are looking for someone who can keep up to the demand of working in a fast paced, busy environment. As a successful and growing organisation, our employees are often very technically skilled, and expect great service. We expect our IT Team to be able to think on their feet, apply learning from multiple sources and be highly organised. Due to the nature of the role, this is a 100% office-based role.

Responsibilities will include, but not limited to:

· Receiving goods in and sending goods out

· Arranging laptops to be sent to new joiners, current employees receiving a new laptop or an employee leaving the business

· New Stock Improving the efficiency of the IT service by carrying out regular processes.

· Booking courier collections

· Laptop rebuilds

· Arranging laptop repairs

· Arranging laptops to be sent for recycling/disposal

· Regular stock take and audit of storeroom

· Updating internal IT systems including the helpdesk tickets, asset records and documentation

· Holiday cover for other members of the team, as required

The key skills we are looking for are:

· Good organisational skills.

· Excellent attention to detail.

· Effective working within a team.

· Positive attitude

· Self-Motivated

· Ability to work in a fast paced, busy environment.



About the Team

We provide the IT hardware, infrastructure and application services internally to enable our people to deliver projects and services to BJSS’ clients. This encompasses, the networks, laptops, security and infrastructure services required to deliver a reliable IT service to a rapidly growing business of over 2000 people. Keeping pace with the growth is challenging, and ensuring our people are productive on their very first day is a key driver for everything the team does.

Many of our people are technical experts in their own fields, and this makes supporting those people more difficult than in many other environments. You will need to learn to recognise when to provide assistance and when to escalate problems in the most efficient manner.

The IT team has 4 core teams:

· Service Management – provide 1st line and 2nd line support, device deployment and collection, fulfil all standard service requests for hardware/software.

· Infrastructure – provide 3rd line support and implement core infrastructure and security solutions

· Applications – provide 3rd line support and manage/implement our line of business applications and reporting.

For more information about this vacancy please contact BPP Professional Apprenticeships on 01133 500 333 (Ref ID: 242640)

Company website : www.bjss.com

· Good organisational skills.

· Excellent attention to detail.

· Effective working within a team.

· Positive attitude

· Self-Motivated

· Ability to work in a fast paced, busy environment.

5 GCSE's A-C

As a Business Administration Apprentice with BPP, you will undertake the Business Administrator Level 3 Advanced Apprenticeship.

The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures and workplace support.

To be successful in this role, we are looking for someone who:

· Demonstrates a positive can-do attitude with a mind-set of continuous improvement

· Demonstrates a strong work ethic

· Will be able to prioritise and focus on their own workload

· Will be a proactive and organised self-starter with excellent communication skills who is motivated to get the job done and be flexible in their approach

· Has excellent written and verbal communication skills

· Has excellent time management – is proficient in planning, organising and managing workload to maximise efficiency

· Detail Handling - pays attention to detail and accuracy, ensures that activities and tasks are handled correctly and completed on time

· A team player and communicator who engages peers to drive for continuous improvement

· Has an interest in IT

Chance to progress in to more technical roles within in the internal IT team or chances across other areas of BJSS.

Some of the Perks

· Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)

· Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other

· Life Assurance (4 x annual salary)

· 25 days annual leave plus bank holidays

· Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH

· Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands

· An industry-leading referral scheme with no limits on the number of referrals

· Flexible holiday buy/sell option

· Electric vehicle scheme

· Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly

· Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech

· You will become part of a squad with people from different areas within the business who will help you grow at BJSS

· We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers

· GymFlex gym membership programme

Please ensure that you apply for the position as soon as possible to avoid disappointment. The closing date is a rough guideline as to when an advert will close. The advert may close before the given closing date if the employer has filled the position(s). 

BPP have a dedicated team who support students with disabilities, learning difficulties, health conditions and wellbeing. Please contact us at apprenticeshipapplications@bpp.com if you have any queries or would like more details.

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Opportunities with BPP Professional Apprenticeships

BPP is one of the UK’s largest providers of professional apprenticeship training. They work closely with some of the UK’s leading employers including RBS, EY and Starbucks to create unique opportunities for apprentices.

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