Advanced Credit Controller and Debt Collection Specialist Apprenticeship Level 3.
A central role to many types of organisations, an Advanced Credit Controller will be setting policies, working with both internal commercial teams and external customers to ensure the cash flow of a business is maximised while achieving fair consumer outcomes.
This programme is designed to enable an apprentice to develop and apply the core knowledge, skills and behaviours needed to progress and be successful in what is often a fast paced, target driven and customer facing role.
This Apprenticeship is delivered in partnership with The Chartered Institute of Credit Management (CICM), the largest recognised professional body in the world for the credit management community.
Our Advanced Credit Controller and Debt Collection Specialist apprenticeship programme integrates four modules of technical training with work based experience. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
For each module, learners will receive study text and sample questions and benefit from attending approximately 10, two hour, live interactive virtual classroom lessons. Access to tutor support via email or telephone is also provided.
This apprenticeship also enables apprentices to work towards achieving a Diploma in Credit Management, consisting of four exams.
CICM modules:
- Credit Management
- Accounting Principles
- Business Environment
- ABusiness Law
Innovative skills development
To complement the technical training, apprentices receive access to a series of online modules designed to support the development of sector relevant skills at the right time for their job role. Set within the context of familiar financial sector settings, learners are challenged to think about their role and the critical skills they need to develop to have a successful career working in finance.
Microsoft Specialist Skills
Optional modules covering core Microsoft products, over 100 hours of online tuition supports learners in preparing for Microsoft accreditations. Globally recognised, our tuition and exams available at Associate and Expert levels will equip apprentices with the skills to unlock the potential of Microsoft Office products.
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviors associated with your apprenticeship.