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IT Support Technician Apprentice

  • QA Apprenticeships
  • , Greater Manchester
  • £7.69 per hour

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  • GMFJ Reference
    245454
  • Wages
    £7.69 p/h
  • Hours
    35.00 per week
  • Date Posted
    22/01/2024
  • Start Date
    22/01/2024
  • Duration
    Not Specified

  • Location
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 
Cloud-Bridge are a fast-paced company specialising in the optimisation and delivery of professional services and managed services around all aspects of Public Cloud solutions with a specific focus on AWS.
We want to change the way people look at and use Public Cloud services as we believe any organisation from small start-ups to large multinationals can unleash the power these services to improve their business efficiency. 



Overview: 
What we are looking for: 
We are looking to jumpstart our apprenticeship programme and are inviting interested individuals to join the company as our Support Technician Apprentice - Level 3. The apprentice will be trained to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times.



With technology support, troubleshooting, and administration at its heart, a Cloud Bridge Digital Support Technician Level 3 Apprenticeship is anything but standard. As well as developing technical skills using a range of core technologies and platforms, apprentices learn to weave together the ability to diagnose problems, report issues, and communicate solutions to drive business technology forward.



Salary: 
Starts at £16,000 per annum. 



Duties: 
This apprenticeship has will help support our business maximise productivity across business functions through digital operations and digital change projects:





  • Adopt an omni-channel approach to reduce time and costs within your business 


  • Build and adapt digital architecture that offers a seamless help-desk service to your employees, customers and clients 


  • Develop a solid foundational knowledge base that is applicable across higher level software apprenticeship progression pathways. Building the software skills within your business to an optimum 


  • Prioritise skills gaps in your digital support function to enable future development of specialist digital support technician's based on business need 




Desired skills:





  • Eager to learn


  • Experience with Microsoft programs


  • IT experience




Entry requirements:





  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information, please visit the UK ENIC website. 



What's in it for you:





  • 25 days paid leave


  • Extra days holiday for your birthday


  • Flexible working


  • Early Friday finish (monthly)


  • Company laptop and home working peripherals


  • Company health & wellbeing scheme


  • Personalised training programme




Future job roles and opportunities: 
An apprentice’s journey dsn’t end when their apprenticeship has finished. This is just their first step to becoming an information communication professional. The next steps could be to progress to the Level 4 DevOps, Software Developer, Business Analyst, or Data Analyst apprenticeship programmes.



Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 245454)

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