Business Administration Apprentice

  • Moorcroft Group
  • Stockport
  • £16065 per annum

Moorcroft Group are looking for a Business Admin Apprentice to join their friendly team in Stockport! If you are a strong communicator who wants to work towards a Level 3 qualification then please read on...

Vacancy provider logo for Damar Training

  • GMFJ Reference
    245863
  • Wages
    £16,065 p/a
  • Hours
    35.00 per week
  • Date Posted
    30/01/2024
  • Start Date
    25/03/2024
  • Approx. Duration
    16

  • Location
    Stockport
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    Moorcroft Group

Description

Your role will be to assist the complaints handling team in processing customer account reviews and associated administrative duties, this includes data entry, composing letters and ensuring accurate record keeping.

Main Duties:

  • Data Entry
  • Record keeping
  • Interpretation of content of letters received to identify customer concerns
  • Consideration of Moorcroft policies and process to identify any shortcomings
  • Reporting on compliance and customer service issues identified
  • Working with other team members and other departments to complete investigations of customer accounts.
  • Developing knowledge of UK Regulatory framework (including FCA/ICO)
  • Maintaining training record and continuous personal development


Company Benefits:

  • Office based role within a friendly team
  • Access to our online discounts platform - this includes over 850 major retailers such as Boots, Selfridges, ASOS and Morrisons to help you save money all year round
  • Employee Assistance Programme provided by Bupa - 24/7 access to confidential telephone helpline services by counsellors, referral to trained nurses via Bupa Anytime Healthline, counselling access and much more to ensure our staff have all the support they need
  • Long service awards
  • Additional holidays to reward long servic


For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 245863)

Company website : https://www.mdrl.co.uk/

  • Communication skills
  • Basic Microsoft Office skills
  • Customer Service skills

  • GCSE passes in both English and Maths (grade C/4 and above)

Business Administrator Level 3 Apprenticeship Standard, including:

  • Functional Skills Maths Level 2 (if required)
  • Functional Skills English Level 2 (if required)

  • Hardworking
  • Able to work well within a team
  • Eager to learn

Opportunity to join the Compliance Team full time after the apprenticeship ends.

  • Working hours: Monday to Friday, 9am to 5pm
  • Damar is committed to safeguarding and promoting the welfare of all our students and expects all staff, employers and all other partners that we work with to share this commitment.

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