IT Solutions Engineer

  • Senitor Associates
  • Manchester, Greater Manchester

We are looking for an IT Solutions Engineer to join a successful technology company based in Bolton, which provide their clients with services across Print / Document Management, IT Solutions, AV, CCTV and Telecoms. They work with an impressive range of clients in multiple sectors including education, public services, commercial and professional services, and provide a professional, technical and consultative approach to their clients. Due to continuous growth, they are looking for an IT and Managed Print Solutions Engineer to join their team of 3 others. The successful applicant will be based...

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  • GMFJ Reference
    245873
  • Wages
    £25,000 p/a
  • Hours
    37.50 per week
  • Date Posted
    31/01/2024
  • Start Date
    06/03/2024
  • Duration
    Not Specified

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Other Employment Opportunity
  • Employer
    Senitor Associates

Description

Roles and Responsibilities:

  • Identify and resolve hardware and software issues for customers.
  • Diagnose and troubleshoot technical issues, including IT systems and networks.
  • Liaise regularly with customers to understand their specific needs and enable them to get the best use of services / products.
  • Escalate issues to senior teams if required.
  • Create and update relevant technical documentation.
  • Travel to customer sites (within the North West) to provide on-site support as required.

Skills and Experience required:

  • Hands-on experience in a Windows environment
  • Knowledge of Managed Print Solutions / software i.e. Papercut, Docuwear or similar (full training can be provided)
  • Experience with Remote Desktop Support / Applications and / or within a Service Desk environment.
  • Any knowledge of CCTV systems, Telecoms and / or AV equipment is advantageous.
  • Excellent communication skills, written and verbal, and strong customer service skills.
  • Full UK driving licence

The role is based on-site in Bolton, with travel to customer sites, so applicants should be comfortable with working an office-based role and have a full UK driving licence. The company is also offering a company vehicle, onsite parking , company pension and regular work events, plus other benefits!

Interviews for this role are being arranged ASAP, so if you are interested, please apply now for consideration! If you’d like more information about the role, please contact Charlotte on 0161 486 1599 or email your CV to charlotte.attwood@senitor.com

For more information about this vacancy please contact Skills City Runway on - (Ref ID: 245873)

Company website : https://www.senitor.com/

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