IT Support Apprentice

  • QA Apprenticeships
  • Stokenchurch, Buckinghamshire
  • £7.64 per hour

Vacancy provider logo for QA

  • GMFJ Reference
    246230
  • Wages
    £7.64 p/h
  • Hours
    37.50 per week
  • Date Posted
    07/02/2024
  • Start Date
    07/02/2024
  • Duration
    Not Specified

  • Location
    Stokenchurch
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 
EAC delivers tailored IT solutions and support to the Education, Charity and Commercial sectors of the UK – partnering with the leading names in hardware, software and networking to bring you exceptional-quality solutions backed by our own technical expertise.
At EAC, we recognise that the needs of every customer are unique – so there’s no ‘one size fits all’ approach here. Everything we do is quoted, planned and delivered entirely on its own merits, bespoke designed to meet your needs both now and in the future.



We do that by working closely with you – talking to you, to learn the challenges you face. Give us a call today and let’s get that conversation started.



Overview:
We are now looking for an eager candidate to join us as an apprentice. 



Salary: £15,900 per annum.



Duties: 





  • Providing IT support and assisting with installations for new and existing client bases


  • Building bespoke computer systems and servers, offering telephone technical support, remote support, network installations and call-out support


  • Undertaking internal company procedures e.g. Daily Backup checks, quarterly maintenance tasks etc.


  • Working in conjunction with the IT Manager and the support team


  • Working alongside the IT Manager on the applications, telephony, infrastructure and systems so they meet current and future needs


  • Supporting the IT Manager in handling the day to day user requests from service desk system, ticketing & installations and upgrades




What we are looking for: 
Desirable skills: 





  • Good communication skills


  • Empathy


  • Logical thinker




Entry requirements:





  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information, please visit the UK ENIC website. 



Benefits: 





  • Company events


  • Company pension


  • Health & wellbeing programme


  • On-site parking


  • Sick pay




Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
We would be eagar for you to progress into a fulltime position.



Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 246230)

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