Business Support Executive Customer Service Apprentice

  • Waterfield House Surgery - Pembury
  • Royal Tunbridge Wells, Kent
  • £158.40 per week

Do you consider yourself a well organised, motivated person? Waterfield House Surgery is looking for an enthusiastic individual to join their team as a Business Support Apprentice!

Vacancy provider logo for Lifetime Training

  • GMFJ Reference
    246367
  • Wages
    £158.40 p/w
  • Hours
    30.00 per week
  • Date Posted
    09/02/2024
  • Start Date
    03/04/2024
  • Approx. Duration
    12 months

  • Location
    Royal Tunbridge Wells
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Waterfield House Surgery - Pembury

Description

At Waterfield House Surgery you will be supporting the business all round by being at the front desk - booking appointments, answering queries, communication with GP/Nurses on behalf of patients; back office function includes registrations, prescriptions, filing and administration.

Key Areas Of Responsibility:

- Communication.

- Filing and Administration.

- Registration.

- Prescriptions.

- Legal.

- Housekeeping.

Performance will be satisfactory when:

- There is prompt response to all patient enquiries face to face, on the phone, by email and letter.

- Patients are informed if a doctor is running late or called out.

- The phone is answered within 4 rings politely with an appropriate greeting.

- The messages are logged on the clinical system with full details of receipt, and passed to the relevant practice member as soon as possible.

- A helpful and courteous manner is evident.

- Confidentiality clauses in the contract are adhered to.

- Non clinical patient care, i.e. dealing with requests for information, test results, requests to speak with clinical staff are dealt with promptly and efficiently.

- Patients have easy access to any relevant leaflets, support groups, carers, PPG, associations etc.

- All patient interactions are dealt with confidentially and any confidential paperwork is dealt with in accordance with practice protocol.

- All queries and requests for assistance from patients and other visitors to the practice are handled promptly and appropriately.

- Clinicians are not interrupted during surgery unless it is an emergency. The message facility on EMIS is used to bring urgent requests to a clinician's attention.

At Waterfield House Surgery, you will be working towards a Customer Service Level 2 apprenticeship over the course of 15 months.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 246367)

- Friendly - IT Skills - Attention to details
No qualifications required!
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
- Approachable - Enthusiastic - Time keeping skills
There is potential for the candidate to progress into one of the business function after the apprentice role should there be an opening.

Based on this opportunity you might also be interested in.

Trainee Installations Coordinator (Admin)

  • Business & Administration
  • 198.00 p/w
  • Advanced Level 3
  • Exmouth

Trainee Installations Coordinator (Admin)

As trainee Installation Coordinator you will be learning how to organise solar PV, battery storage, car charger installations and lighting projects from confirmation of order to finish, ensuring that projects are completed on time and to budget, customers are given an excellent service and that jobs follow health and safety guidelines. Deal with clients and suppliers and general administration duties.

Level 3 Boat Maintenance Administrator

  • Business & Administration
  • 168.96 p/w
  • Advanced Level 3
  • Galmpton

Level 3 Boat Maintenance Administrator

Do you have a passion for business support? Can you demonstrate good IT skills? Are you proactive and like to be creative? We would love to hear from you. We are looking for someone to join our family business who will lead on communications with our customers, help to implement processes in the office, update our website and social media.

Apprentice Finance/Sales Administrator - DRC Locums - Healthcare Recruitment

  • Business & Administration
  • 211.20 p/w
  • Advanced Level 3
  • Milton Keynes

Apprentice Finance/Sales Administrator - DRC Locums - Healthcare Recruitment

DRC Locums are looking for a Apprentice FinanceSales Administrator to support and assist the team within a fast-paced finance department.

Office Administrator Apprenticeship

  • Business & Administration
  • 163.68 p/w
  • Advanced Level 3
  • Kilmington

Office Administrator Apprenticeship

We are looking for an office assistant to train up in the waste industry in a busy Waste Transfer Station Skip Hire Business. Learn the daily running of this family run business and also the importance and understanding of recycling waste. Leading onto a permanent position for the right candidate. Primarily looking for 3 working days a week college day.

Medical Administrator Apprentice

  • Business & Administration
  • 243.75 p/w
  • Advanced Level 3
  • Wilmslow

Medical Administrator Apprentice

This fantastic position is a multifunctional role where you will be providing support for different areas of the administration team within the practice.

Level 4 Account Management Executive - Farnborough.

  • Business & Administration
  • 320.25 p/w
  • Higher Level 4
  • Farnborough

Level 4 Account Management Executive - Farnborough.

We believe in creating an environment where our apprentices really can learn and develop during their time with us. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to really show what you can do.

Level 3 Compliance and Risk - Farnborough.

  • Business & Administration
  • 320.25 p/w
  • Advanced Level 3
  • Farnborough

Level 3 Compliance and Risk - Farnborough.

We believe in creating an environment where our apprentices really can learn and develop during their time with us. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to really show what you can do.

Level 3 Business Admin Apprentice - Wokefield Park.

  • Business & Administration
  • 320.25 p/w
  • Advanced Level 3
  • Wokefield Park

Level 3 Business Admin Apprentice - Wokefield Park.

We believe in creating an environment where our apprentices really can learn and develop during their time with us. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to really show what you can do.

Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs