Apprentice Customer Service Assistant

  • Forest Sofa
  • Salford
  • £195.36 per week

• Supporting customers through the buying process in our showroom, on the phone and via email. • Entering new orders • Track and file delivery notes for customers fabrics arriving • Providing updates on live orders working through production • Deal with customer queries or complaints • Produce quote documents and collect payments from customers • Allocate any of your customers returns coming back into the building • Help the wider sales team with any other queries

Vacancy provider logo for The Furniture Makers' Company

  • GMFJ Reference
    247670
  • Wages
    £195.36 p/w
  • Hours
    37.00 per week
  • Date Posted
    12/03/2024
  • Start Date
    17/06/2024
  • Duration
    Not Specified

  • Location
    Salford
  • Status
    Now Taking Applications
  • Sector
    Sales
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    Forest Sofa

Description

For more information about this vacancy please contact The Furniture Makers' Company on +44 20 7256 5558 (Ref ID: 247670)

Company website : https://www.forestsofa.co.uk/

Strong organisational and communication skills to deliver great customer service in a confident manner• Computer literate – including Microsoft Office, Google Docs, & email• Excellent timekeeping skills• Customer Service experience preferred• A can-do positive attitude• Desire to learn and develop.• Good focus and attention to detail
Grade 4 / Grade C in Maths and English
• Staff parking• All PPE provided• Potential for performance related bonuses• Company pension• Employee discount• Target Bonuses

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