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Level 3 IT Apprenticeship

  • Delt Shared Services
  • Plymouth
  • £17500 per annum

Through our teams of dedicated people, Delt supports more than 900,000 people across the Southwest. Our support services aid GPs, children’s social care, local councils, and many other critical services. We’re growing and we need an IT Technician to help us, help our customers.

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  • GMFJ Reference
    247823
  • Wages
    £17,500 p/a
  • Hours
    37.00 per week
  • Date Posted
    18/03/2024
  • Start Date
    02/09/2024
  • Approx. Duration
    18 months

  • Location
    Plymouth
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Information communications technician (ST0973)
  • Employer
    Delt Shared Services

Description

At Delt we offer a comprehensive benefits package, which is constantly reviewed and expanded. We regularly ask our employees what more we can do to support their work-life balance and have established a desirable package.

This role will provide 1st and 2nd Line Support in a complex, multi-site and diverse organisation, with multiple client requirements from both local government and health sectors.

Working as part of the Client Services team, you will be the first point of contact for customers that contact Delt’s Service Desk, handling incidents, service requests and enquiries, providing predefined services to our extensive customer base. It is important that you have good communication skills and strong empathy in order to provide the standard of service Delt customers expect.

Being able to think outside the box, offering solutions to diverse challenges faced across the local government and health customers is an advantage.


To apply please submit your CV and Covering Letter detailing why you would like to pursue a career in customer service within the Information Technology sector.

We reserve the right to withdraw this vacancy as suitable candidates are identified.

For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 247823)

Company website : https://deltservices.com/careers/current-vacancies/18-month-level-3-it-apprenticeship-37-hours-per-week-up-to-17500-p-a/

  • Familiar with a range of Microsoft packages
  • Committed to providing excellent customer service
  • Have or are working towards 3 GCSE’s grade 4 or above.

As well as on the job training you will also be working towards an Information and Communications Technician level 3 qualification.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

  • Have a strong interest in working with IT

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Opportunities with Exeter College

Exeter College's Apprenticeship programme stands out as one of the best in the country, winning numerous awards for Apprenticeship training and delivery. We achieve higher than national average success rates, which means you are more likely to succeed with Exeter College.

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