Firebrand’s
sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains
apprentices to sell their business’ technical products and services.
Apprentices will develop approaches to maintaining good customer relations and
winning new business through a thorough understanding of existing and emerging
technologies.
Firebrands course is delivered either
Online (online live instructor led), or face to face in the classroom
environment (your choice). Our Subject Matter Experts (SMEs), Learning
Mentors (LMs) and world-leading trainers prepare apprentices to work across
multiple sectors.
Completion of this apprenticeship will
provide learners with the following world-class vendor certifications in addition to the IT Technical
Sales apprenticeship:
·
Microsoft Certified Azure Fundamentals (AZ-900)
·
Microsoft Certified 365 Fundamentals (MS-900)
·
Masterclass 1 - Engaging the Customer
·
Masterclass 2 - Negotiation Skills
·
Masterclass 3 – Becoming the next top seller
Key areas covered
are:
·
Communication skills
·
Customer service
·
IT Infrastructures
·
Effective Sales Techniques (Negotiation, Objection Handling &
Closing)
·
Data Security
·
Problem Solving
·
Project Management