Digital Support Apprentice

  • QA Apprenticeships
  • Erskine, Renfrewshire
  • £8.65 per hour

Vacancy provider logo for QA

  • GMFJ Reference
    248119
  • Wages
    £8.65 p/h
  • Hours
    35.00 per week
  • Date Posted
    26/03/2024
  • Start Date
    26/03/2024
  • Duration
    Not Specified

  • Location
    Erskine
  • Status
    Now Taking Applications
  • Sector
    IT, Software, Web & Telecoms Professional
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 



DXC Technology is the world’s leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.



We are looking for the next generation of apprentices to join our organisation.  If that’s you then read on!



Our apprenticeships are designed for talented, passionate people who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.



Overview:



As a Digital Office Support Apprentice, you will be responsible for providing support to various teams, clients and departments. This role will involve assisting with various tasks to ensure the smooth functioning of day-to-day operations.



Duties will include:





  • You will become a superuser in assisting with data entry and analysis tasks, including inputting data into databases, and generating reports such as billability, utilisation and expenses via Microsoft Excel


  • Coordinate meetings, appointments for department members. You will have access to employees’ diaries and calendars via Microsoft Outlook and Teams


  • Making travel arrangements for business stakeholders and will become an expert in using the internal travel system


  • Providing first line support to assist with customer inquiries via telephone and email, problem solving any issues that may arise and escalating to management when needed


  • Collaborating with business stakeholders in multiple departments to support process improvement initiatives by participating in the review and optimization of operational processes


  • Draft and proofread correspondence, memos, and other documents as when requested by using Microsoft Word


  • Provide support for various projects within the departments, including research and data collection




Desirable skills:





  • Strong organisational and time management skills


  • Excellent written and verbal communication skills


  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)


  • Ability to work effectively both independently and as part of a team


  • Attention to detail and a high level of accuracy




Salary:



£18,000 per annum



Working hours:



Monday to Friday, 9am - 5pm



Benefits:





  • Free onsite parking


  • Free onsite gym


  • Onsite cafe


  • A competitive benefits package offered to all employees




Future prospects:



Our aim is to provide you with learning opportunities to rapidly grow your career and create an experience to remember.



Important information:



This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.



Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.



On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 



If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 248119)

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