Knowledge
·
Legal, organisational and health and safety
regulations relevant to hairdressing businesses.
·
How to maintain effective and safe methods of
working and infection control when completing hairdressing services.
·
Incidents, problems, and accidents that can
occur in the workplace and the actions to take, responsibilities for reporting
incidents or concerns to a responsible person.
·
The types of risk, work related injury and ill
health associated with hairdressing (e.g., physical injuries, posture,
disorders, disease, viruses, blood, contact, or air borne, dermatitis).
·
How to mitigate, conduct and implement a health
and safety risk assessment of self and others in the workplace.
·
Hairdressing culture and career routes.
·
Hairdressing professionalism, values, industry
codes of conduct and ethics.
·
Employment rights and responsibilities (e.g.,
contracts of employment, working hours; disciplinary and grievance processes,
holiday and sickness absence and pay).
·
Client care principles and practices and how to
actively promote and respect equality, diversity, and inclusion. (e.g.,
communication, confidentiality, discretion, comfort, modesty, privacy welfare,
limitations required).
·
Ways of supporting the mental health and
wellbeing of self and client.
·
The types of advice and guidance that should be
provided prior, during and post service on the maintenance of the look,
complementary services, and retail products available in the salon.
·
The benefits and drawbacks of using variety of
social channels and how social media can be used to promote the business.
·
The role and function of the front of house or
reception area in a hairdressing business (e.g., services, bookings, payments,
retail, upselling and sales).
·
The range and use of products, tools, equipment
used in hairdressing services, legal organisational requirements for the safe
use and storage.
·
How to complete and maintain client records in
accordance with legal and organisational requirements.
·
Teamwork principles, how and when and who to
report problems to.
·
Methods that promote environmental and
sustainable working practices (e.g., recycling, limiting use of single-use
plastics, mindful use of energy and water consumption, choosing environmentally
friendly products).
·
The hair and skin science behind hairdressing
services.
·
How to complete consultation, examine and
analyse the hair, skin, and scalp for hairdressing services (e.g., hair
classification type and characteristics tests).
·
How to identify the four hair classification
types, the limitations in relation to the type of service, products, tools, and
equipment that can be used (e.g., 1-Straight hair, 2-Wavy hair, 3-Curly hair,
4-Very curly hair).
·
The legal requirements, how and when you should
complete hairdressing industry tests (e.g., allergy alert, hair
characteristics, test cutting /strand, incompatibility, curl/relaxing
development).
·
How to recognise contra-indications that would
prevent the service and a limiting factor that would restrict a service and
when to refer to a general practitioner and or trichologist.
·
The science behind shampooing, treating, and
conditioning the hair and scalp.
·
The techniques and methodology behind
shampooing, treating, and conditioning the hair and scalp safety.
·
The science behind drying and finishing hair (e.g.,
hair classification types, hair characteristics, alpha to beta keratin, hair
hygroscopicity, humidity).
·
The techniques and methodology behind drying,
styling and finishing the hair safely.
·
The techniques and methodology behind setting
and dressing hair safely (e.g., sectioning, winding, setting, styling, dressing
hair-up styles, plaiting/braiding, knots, twisting, curls, waves, using
additional hair and accessories).
·
The cutting methodology, techniques, tools, and
equipment required to create different effects, distribution of weight, balance,
and shape to create precision and personalised looks (e.g., graduating,
layering, thinning, tapering, club cutting, freehand, razoring, sectioning
patterns, guidelines, creating texture, scissor over comb, clipper over comb,
removing bulk, creating round, square, triangular shape).
·
Appropriate storage, disposal of products and
adequate ventilation for chemical services.
·
The principles of colour selection and the use
of the International Colour Chart (ICC).
·
The science behind changing the depth and tone
of hair.
·
The science behind changing the hair
classification type using chemical services to add wave or curl.
·
The science behind changing the hair
classification type using semi-and permanent rearranging chemical services to
remove curl or wave.
·
The types, uses, precautions, benefits, and
consequences of chemical services used in Hairdressing salons to change the
degree of curl or straightness of the hair and the depth and tone of colour.
·
The techniques and methodology behind changing
the hair structure using chemical services to add wave or curl.
·
The techniques and methodology behind changing
the hair structure using semi-permanent rearranging chemical services to remove
curl or wave.
·
The techniques and methodology behind permanent
rearranging and relaxing of type 3 and type 4 hair classifications.
·
The techniques and methodology behind changing
the depth and tone of hair, using a variety of techniques (e.g., root regrowth,
full head application, partial head application, woven highlights, freehand).
·
Evaluation techniques.
Skills
·
Adhere to legal and organisational requirements
for the safe use of products, tools, materials, and equipment.
·
Apply safe, hygienic, and effective methods of
working and infection control, while completing hairdressing services.
·
Use communication and etiquette that meets
industry requirements, suits and is appropriate to the organisation.
·
Maintain the client’s confidentiality and
comfort (modesty, privacy) at the start and during the service.
·
Advise clients (new and regular) pre, during and
after service on the maintenance of the look, complementary services, and
retail products available in the salon.
·
Promote yourself, your organisation, products,
and services via a variety of social channels.
·
Carry out wider salon duties to support the
salon business (e.g., services, bookings, payments, retail, upselling and
sales).
·
Use a range of products, tools, equipment used
in Hairdressing services in accordance with legal organisational requirements.
·
Complete and maintain client records in
accordance with legal and organisational requirements.
·
Work as part of a team to support the salon
businesses.
·
Use working methods that promote environmental
and sustainable working practices.
·
Carry out a consultation, examine and analyse
the hair, skin and scalp and complete relevant industry tests (e.g., hair
classification type and characteristics tests).
·
Identify (question/observation) any
contraindications or limiting factors that are likely to affect or influence
the service.
·
Shampoo, condition and treat the hair and scalp.
·
Dry and finish hair using a range of techniques
to create a range of looks, that meets the intended shape, direction, balance,
and volume agreed with the client.
·
Use current setting and dressing techniques to
create a range of looks that meets the intended shape, direction, balance, and
volume agreed with the client.
·
Cut hair using a range of technical skills and
cutting techniques to create a range of looks, considering weight distribution,
cutting angles, balance and degree of graduation, and the natural growth
patterns of the hair, length of the hair.
·
Restyle hair to create a personalised short or
medium (above the shoulder) length hair cut, changing the shape, length and
style hair using a range of cutting techniques.
·
Complete a range of hair colouring and
lightening services to change the depth and tone using current colouring
techniques.
·
Evaluate the results of the service.
Behaviours
·
Facilitates safe working practices, ensures
safety of self and others, challenges safety issues.
·
Flexible and adaptable to changing working
environments and demands, demonstrates forward thinking to adopting new ways of
thinking and working.
·
Communicates and behaves appropriately, is
always helpful and courteous and adapts behaviour in response to each client
and situation.
·
Demonstrates professionalism and a passion for
the industry with a commitment to quality whilst working to complete services
in a commercially viable time and to a high standard in a time pressured
situation.
·
Meets organisational and industry standards of
appearance and maintains a positive attitude, observes professional ethics, and
works as part of a team.
·
Maintains professional ethics, time management,
self-management, integrity, respect, empathy, client confidence and
confidentiality and discretion.
·
Shows a willingness to learn.