Operations Support Apprentice

  • QA Apprenticeships
  • Livingston, West Lothian
  • £6.73 per hour

Vacancy provider logo for QA

  • GMFJ Reference
  • Wages
    £6.73 p/h
  • Hours
    35.00 per week
  • Date Posted
  • Start Date
  • Duration
    Not Specified

  • Location
  • Status
    Now Taking Applications
  • Sector
    IT, Software, Web & Telecoms Professional
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships


Are you looking to kick start a career with an exciting and growing business?

Harris Vehicle Hire based in Livingston are looking to take on an Operations Support Apprentice to join their successful team. Harris Vehicle Hire provides vehicle hire services to both public and private sectors and specialises in van rental. With 25 years’ experience in the industry, the business has all the necessary tools to meet any demand across a wide variety of fleet requirements.

What will I be doing?

  • Generating invoices on Xero to send to customers

  • Use of Microsoft Office including Excel to produce and amend reports which are then sent to customers on Outlook

  • Working to become a system expert on a new Fleet Management Software system which will help with booking rentals for customers as well as noting down invoice details and further management information such as claims, damages and length of rentals

  • Responding to customer enquiries and ongoing rental bookings both over the phone whilst taking down notes online and sometimes in person

  • Working out estimates and filling in booking sheets on the Fleet Management Software and also on Excel

  • Sending over documents to customers using Docu-sign

What do I need to be successful?

  • Desire and willingness to expand on knowledge on internal systems

  • Ability to work well both individually, and as part of team

  • Good timekeeping

  • A strong work ethic

  • Strong communication skills

  • Confident in speaking to others


£14,000 per annum

Working hours:

Monday to Thursday 9:30am - 4:30pm, Friday 9:30am – 4pm


  • Gain a qualification whilst working

  • Working with people with vast experience within the field and sharing knowledge

  • Chance to work across multiple areas of the business and progress into a range of avenues after completing the apprenticeship

  • 4pm finish on a Friday

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 248939)

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