Guest Services Apprentice - Durrant House Hotel

  • Durrant House Hotel
  • Bideford, Devon
  • £6.40 per hour

Exciting opportunity to complete an Apprenticeship in Hospitality, undertaking the role of receptionist and food & beverage services, whilst working within the Durrant House Hotel. Apply today!

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  • GMFJ Reference
    249008
  • Wages
    £6.40 p/h
  • Hours
    30.00 per week
  • Date Posted
    17/04/2024
  • Start Date
    29/05/2024
  • Approx. Duration
    14 Months + 2 Month End of Point Assessment

  • Location
    Bideford
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Hospitality team member (ST0233)
  • Employer
    Durrant House Hotel

Description


We are looking for an enthusiastic guest service apprentice to join our friendly team at Durrant House Hotel.

The role will involve working on our reception desk, waiting on, food and beverage services. The pay will be reviewed after 3 months if they you performing well.

Other duties to include:

  • Assisting with food and beverage service.
  • Working in the gifts shop when required.
  • Checking guests in and out.
  • Dealing with telephone enquiries.
  • Preparing bills and processing payments.
  • Provide local information to the guests.
  • Liaising with other departments within the hotel

To become an apprentice, you must:

Be 16 years or over.

Not already be in full-time education.

You can start an apprenticeship whether you’re starting your career, want a change. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace.

Learn and train for a specific job.

Get paid and receive holiday leave.

Get hands-on experience in a real job.

Study for at least 20% of your working hours.

Complete assessments during and at the end of your apprenticeship

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience, and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 249008)


  • •If you are not afraid to face customers with a smile and have a friendly, easy-going personality, we would like to hear from you
  • •Good IT skills
  • •Good telephone manner
  • •Good organisational and time management skills


None required

Level 2 Hospitality Team Member Apprenticeship


Apprenticeship standards are aimed at developing skills within the apprentices chosen career route.


Each standard has set knowledge, skills, and behaviours required to be successful within the job role.


This will include the completion of Functional Skills in English and maths where applicable.


Once the apprentice has completed a minimum of 12-months training, and the employer and Inspiro Learning regional trainer confirm they have met all the requirements of the standard, they will be put through to End Point Assessment.


The End Point Assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.


Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the End Point Assessment.

Whilst on an apprenticeship an apprentice is entitled to an TOTUM - The #1 UK student discount card and app. https://totum.com/


  • •You must be very well presented
  • •Be able to work on your own initiative and within a team environment

If the apprenticeship is successfully completed, there may be an opportunity for permanent employment within the hotel.


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Opportunities with Inspiro Learning Limited

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Inspiro and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Inspiro has the employer partnerships to offer apprentice job vacancies in your area.

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