Customer service apprentice - level 2 - Darnall

  • Primary Care Sheffield
  • Darnall, Sheffield, Sheffield
  • £6.40 per hour

As an apprentice you will start by completing some of the simpler tasks, but with training and guidance you will be supported to learn more complex practice business admin / reception functions.

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  • GMFJ Reference
    249181
  • Wages
    £6.40 p/h
  • Hours
    37.50 per week
  • Date Posted
    23/04/2024
  • Start Date
    10/05/2024
  • Approx. Duration
    13 months

  • Location
    Darnall, Sheffield
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Primary Care Sheffield

Description


  • Dealing with patients at front desk and over the telephone - booking appointments
  • Processing incoming documentation
  • Dealing with queries arising from telephone calls
  • Liaising with a variety of clinical staff

For more information about this vacancy please contact Realise on 0333 444 3973 (Ref ID: 249181)

Company website : primarycaresheffield.org.uk


  • Good communication skills
  • ICT literate

  • Must hold 5 GCSE (or equivalent) grade A*-C or 9-4 in Maths and English. Predicated grades are accepted

  • Your full role and responsibilities will be set out by your employer. Primary Care will provide you with all of the on the job training you need to upskill in your role, and your 20% off the job learning will be incorporated as part of your working day. If successful, you will complete a Customer Service apprenticeship standard delivered through Primary care's dedicated training provider, Realise. Also includes: •Customer service level 2 •Functional Skills (maths, English and ICT) if required •Employment Rights and Responsibilities (ERR) •Personal Learning and Thinking Skills (PLTS)

  • Approachable
  • Sensitive
  • Self motivated

  • Potential permanent role on completion of apprenticeship

onsite parking

DBS required (enhanced)

Good transport links - train/bus route nearby

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