×

0 applications in the last 24 hours

0 views in the last 24 hours

Support Engineer Apprentice

  • QA Apprenticeships
  • High Wycombe, Buckinghamshire
  • £8.65 per hour

Vacancy provider logo for QA

  • GMFJ Reference
    250481
  • Wages
    £8.65 p/h
  • Hours
    37.50 per week
  • Date Posted
    28/05/2024
  • Start Date
    25/06/2024
  • Duration
    Not Specified

  • Location
    High Wycombe
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 
Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy.
We help clients select the best solutions for their business needs and budget to thrive and innovate with software, cloud, data, and AI.  



Overview:
If you're passionate about IT and keen to learn more in cloud computing technologies within a fast-paced, global organisation, this Apprenticeship opportunity could be for you!



Working closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. 
This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey, from here and beyond.



Get in touch today!



The Support Engineer Apprentice role offers a great opportunity to develop a diverse range of skills in cloud computing technologies. 



Working closely with the more senior support engineers as part of a global support team, you'll have the chance to provide both proactive and reactive support to Crayon's clients and partners. 
In a customer-facing position, it's important to be able to communicate effectively at all levels.



This apprenticeship is ideal for someone who has a passion for learning and is eager to take on various tasks across a range of different technologies.



Salary:
£18,000 per annum.



Key Responsibilities: 





  • Logging support calls and incidents in our Ticketing system 


  • Resolving 1st line issues quickly 


  • Conducting system checks 


  • Providing expert technical support and assistance 


  • Taking ownership of technical issues 


  • Communicating effectively with customers 




What we are looking for: 
Required knowledge and skills: 





  • Demonstrates a strong interest in Cloud technologies, including Adoption, Deployment, Use, and Optimisation.


  • Exhibits a passion for problem-solving, collaborating with others, and automating processes.


  • Assists customers with their transformation, development, and re-engineering to become cloud-native.


  • Requires strong presentation skills, as well as the ability to communicate effectively with a wide range of audiences.


  • Thrives in a fast-paced environment and excels at managing multiple tasks and priorities simultaneously.


  • Displays excellent verbal and written communication skills.




Essential:
Overall, the individual should be highly motivated, dedicated to staying up to date with the latest advancements in Cloud technology, and possess the skills necessary to succeed in a dynamic and challenging work environment.



Entry requirements:





  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information, please visit the UK ENIC website. 



Benefits:





  • Supportive working environment


  • On-site parking


  • Mentor and buddy scheme


  • Highly skilled, experienced team


  • Bonus scheme


  • Unlimited holiday after probation (26 days plus BH before)


  • Hybrid, flexible working options


  • Crayon Perkzone with employee discounts


  • Wellness benefits with on site massage


  • Private medical insurance


  • Regular social and charitable events


  • Fun, open office environment with pool table


  • Pension scheme




Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.



Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 250481)

Based on this opportunity you might also be interested in.

Level 3 Technical & Services Apprenticeship 2024

  • IT
  • 317.25 p/w
  • Advanced Level 3
  • Various Locations

Level 3 Technical & Services Apprenticeship 2024

Are you a school or college leaver looking to develop your skills and realise your full potential? Would you like to kick start your career in a supportive, energetic and innovative company?Join Softcat’s Apprenticeship Scheme in Technical & Services

IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your IT career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online IT Technician Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in IT. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

Skills Bootcamp - Software Development

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

Skills Bootcamp - Software Development

The most flexible Skills Bootcamp in Software Development with courses starting every week.The most flexible Skills Bootcamp in Software Development with courses starting every week.Fast-track your career in software development with our flexible 12-week Skills Bootcamps! Whether youre a complete beginner or looking to upskill, our Skills Bootcamp programs are designed to provide you with the essential knowledge and practical experience needed to thrive in the dynamic world of software development.

Level 3 Certificate In Cyber Security Practices

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

Level 3 Certificate In Cyber Security Practices

Learn Cyber Security online with one of our government funded Cyber Security courses. Youll receive a nationally accredited NCFE qualification.

Cyberspace Communication Specialist - Level 3 Apprenticeship

  • IT
  • 357.60 p/w
  • Advanced Level 3
  • Various Locations

Cyberspace Communication Specialist - Level 3 Apprenticeship

As a CCS at the RAF, youll make sure the RAF stays at the forefront of technology. This is crucial for the RAF to communicate effectively and move information around safely.

16-Week Online Skills Bootcamp - Software Engineering, Web Development or Data Science

  • IT
  • Competitive p/w
  • Skills Bootcamp
  • London

16-Week Online Skills Bootcamp - Software Engineering, Web Development or Data Science

Gain the skills you need to get your start in tech.Learn to code and establish a portfolio of fundamental tech projects.Launch your career in the UK tech industry with expert support.100 of your tuition funded by the Department for Education*.

IT Support Analyst Apprentice

  • IT
  • 192.15 p/w
  • Advanced Level 3
  • Tiverton

IT Support Analyst Apprentice

Exciting IT career opportunity! Frontline support for client requests, logging and resolving support calls, managing users and mobile devices, testing software and databases, proactive assistance to clients, continuous improvement culture. Apply now!

IT Field Engineer Apprentice

  • IT
  • 330.00 p/w
  • Advanced Level 3
  • Warwick

IT Field Engineer Apprentice

This is an exciting role with great opportunities to progress your career in the IT and Telecommunication industry while gaining an industry recognised qualification at the same time. You will work in multitude of environments installing, testing and maintaining IT and Telecoms equipment.

Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs